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Question 112 - Certified Sales Representative discussion

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A junior sales representative engages with key accounts to understand their pain points, current solutions, and future goals.

Which skill is the sales rep growing?

A.
Product knowledge
Answers
A.
Product knowledge
B.
Business acumen
Answers
B.
Business acumen
C.
Sales acumen
Answers
C.
Sales acumen
Suggested answer: B

Explanation:

Business acumen is the ability to understand the business environment, the customer's industry, and the customer's specific challenges and goals. A junior sales representative who engages with key accounts to understand their pain points, current solutions, and future goals is growing their business acumen skill. By doing so, they can better align their product or service with the customer's needs and expectations, and create more value for them. Business acumen is one of the core competencies of a sales professional, as it helps them build credibility, trust, and rapport with the customer, and differentiate themselves from the competition.Reference:

Cert Prep: Salesforce Certified Sales Representative, unit "Build and Maintain Relationships with Key Accounts"

[Sales Rep Training], unit "Prepare Your Team to Sell Successfully"

asked 23/09/2024
Mark Oh
36 questions
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