A sales representative worked with a primary account for the past year. They want to make sure they continue providing the best possible service and value to the customer.
How can the sales rep comprehensively assess the effectiveness of their account management strategy?

Question

A sales representative worked with a primary account for the past year. They want to make sure they continue providing the best possible service and value to the customer.

How can the sales rep comprehensively assess the effectiveness of their account management strategy?

Sana Mehak · Accepted Answer

Key performance indicators (KPIs)

Sana Mehak · Answer

Performance reviews with their team

Sana Mehak · Answer

Customer satisfaction surveys

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