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Question 1

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What are the three tiers of Lifecycle Management? (Choose three.)

Question 2

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Which ServiceNow role enables the user to perform actions related to incident, problem, change, and configuration management?

Question 3

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Which plugins for asset management functionality are inactive by default? (Choose three.)

Question 4

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What is the third tier of the capability blueprint?

Question 5

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Which is NOT a component of a hardware asset's lifecycle?

Question 6

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The Hardware Asset Management (HAM) application expands baseline ITSM Asset Management with which features? (Choose three.)

Question 7

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Expected outcomes of IT asset management (ITAM) include which of the following? (Choose three.)

Question 8

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What is the difference between ITAM personas and ITAM Roles? (Choose four.)

Question 9

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Hamm is a member of the Asset Managers group which has the ham_admin role assigned to it. Based on this role alone, which of the following operations can Hamm perform? (Choose four.)

Question 10

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What information would you track for a configuration item (CI) versus an asset? (Choose two.)

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Related questions

A component is considered a configuration item (CI) as opposed to an IT asset when you want to:

For advanced risk assessment, risk response can be handled in the following ways: (Choose two.)

A blind inventory audit is typically initiated via which interface?

Your customer complains that when their users click on the Configuration Item magnifier from the Incident form, that they are overwhelmed by the volume of CIs to choose from. They want to exclude certain types of CIs from the CI lists on the Incident. Problem and Change forms. What do you recommend to your customer?

Delegated Developers are granted access only to what in which they are working?

Normalization status is the level of normalization match based on what characteristics? (Choose three.)

Assets can be moved between stockrooms by using:

When running an asset audit, you receive the result of 10 'Scanned and expected' assets. What does this mean?

To perform hardware model normalization, which three fields from the hardware model record are used to set the normalized display name?

When a Document Template is created from an HR Case, the name of the person who created the document is added to the name of the attachment. Why?

Question 11 - CIS-HAM discussion

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A component is considered an IT asset vs. a configuration item (CI) when you want to do which of the following? (Choose three.)

A.

Manage its procurement, maintenance, or retirement

B.

Track its operational information

C.

Track its monetary value or costs

D.

Manage its associated license, warranty, or lease contracts

E.

Know its relationships to other assets in the CMDB

Show Answer

asked 23/09/2024

Franziska Kreuz

36 questions

User

Your answer: A B C D E

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