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Question 24 - CIS-HAM discussion

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What information should be tracked in an asset record? (Choose two.)

A.
Physical resources
Answers
A.
Physical resources
B.
Financial information
Answers
B.
Financial information
C.
Operational details
Answers
C.
Operational details
D.
Contractual information
Answers
D.
Contractual information
E.
Logical relationships
Answers
E.
Logical relationships
Suggested answer: B, D

Explanation:

According to the ServiceNow Hardware Asset Management documentation, an asset record should track the following information:

Financial information: This includes the cost, depreciation, and residual value of the asset. This information helps to calculate the total cost of ownership (TCO) and return on investment (ROI) of the asset.

Contractual information: This includes the warranty, support, lease, and maintenance contracts associated with the asset. This information helps to manage the lifecycle of the asset and ensure compliance with the terms and conditions of the contracts.

Other information that can be tracked in an asset record are:

Physical resources: This includes the location, status, and condition of the asset. This information helps to monitor the inventory and availability of the asset.

Operational details: This includes the configuration, performance, and usage of the asset. This information helps to optimize the functionality and efficiency of the asset.

Logical relationships: This includes the dependencies, associations, and impacts of the asset. This information helps to understand the connections and interactions of the asset with other assets, services, and processes.

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asked 23/09/2024
Updesh Kumar
37 questions
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