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List of questions

Question 1

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What are the three tiers of Lifecycle Management? (Choose three.)

Question 2

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Which ServiceNow role enables the user to perform actions related to incident, problem, change, and configuration management?

Question 3

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Which plugins for asset management functionality are inactive by default? (Choose three.)

Question 4

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What is the third tier of the capability blueprint?

Question 5

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Which is NOT a component of a hardware asset's lifecycle?

Question 6

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The Hardware Asset Management (HAM) application expands baseline ITSM Asset Management with which features? (Choose three.)

Question 7

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Expected outcomes of IT asset management (ITAM) include which of the following? (Choose three.)

Question 8

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What is the difference between ITAM personas and ITAM Roles? (Choose four.)

Question 9

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Hamm is a member of the Asset Managers group which has the ham_admin role assigned to it. Based on this role alone, which of the following operations can Hamm perform? (Choose four.)

Question 10

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What information would you track for a configuration item (CI) versus an asset? (Choose two.)

Question 35 - CIS-HAM discussion

What field must an agent complete when resolving an incident in order for the HAM asset tasks to automatically update all configuration item (CI) and asset records associated to the Incident?

Asset and CI Action

Asset-CI Task Action

Asset Task Action

Asset Action

Show Answer

asked 23/09/2024

ANDREA SIMONELLI

37 questions

Your answer: A B C D

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