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Question 51 - CIS-HAM discussion

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Assets can be scanned and created in ServiceNow via the Agent mobile application in which scenarios? (Choose two.)

A.
Create a single asset via barcode scan
Answers
A.
Create a single asset via barcode scan
B.
Receive one or multiple assets from a purchase order
Answers
B.
Receive one or multiple assets from a purchase order
C.
Create multiple assets listed on a contract PDF scan
Answers
C.
Create multiple assets listed on a contract PDF scan
D.
Create a single asset via Name search
Answers
D.
Create a single asset via Name search
Suggested answer: A, B

Explanation:

The ServiceNow Agent mobile app allows the user to scan and create assets in ServiceNow in various scenarios123.

One scenario is to create a single asset via barcode scan.The user can scan the barcode or QR code of an asset and fill in the required fields to create an asset record in ServiceNow1.

Another scenario is to receive one or multiple assets from a purchase order. The user can scan the barcode or QR code of a purchase order and view the list of assets to be received.The user can then scan the assets and confirm the receipt in ServiceNow1.

The other scenarios, such as creating multiple assets listed on a contract PDF scan or creating a single asset via Name search, are not supported by the ServiceNow Agent mobile app123.Reference:

ServiceNow Agent app - Product Documentation: San Diego - Now Support Portal

Hardware Asset Inventory Management - ServiceNow

Automation Simplifies Hardware Asset Management - ServiceNow Blog

asked 23/09/2024
Jozsef Stelly
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