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List of questions

Question 1

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What are the three tiers of Lifecycle Management? (Choose three.)

Question 2

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Which ServiceNow role enables the user to perform actions related to incident, problem, change, and configuration management?

Question 3

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Which plugins for asset management functionality are inactive by default? (Choose three.)

Question 4

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What is the third tier of the capability blueprint?

Question 5

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Which is NOT a component of a hardware asset's lifecycle?

Question 6

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The Hardware Asset Management (HAM) application expands baseline ITSM Asset Management with which features? (Choose three.)

Question 7

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Expected outcomes of IT asset management (ITAM) include which of the following? (Choose three.)

Question 8

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What is the difference between ITAM personas and ITAM Roles? (Choose four.)

Question 9

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Hamm is a member of the Asset Managers group which has the ham_admin role assigned to it. Based on this role alone, which of the following operations can Hamm perform? (Choose four.)

Question 10

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What information would you track for a configuration item (CI) versus an asset? (Choose two.)

Question 63 - CIS-HAM discussion

What are the goals of IT asset management (ITAM)? (Choose four.)

Optimize cost

Provide decision support

Improve productivity

Provide financial reporting

Improve operational usage

Track logical relationships

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asked 23/09/2024

Lebogang Aphane

44 questions

Your answer: A B C D E F

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