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Question 82 - CIS-HAM discussion

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Which applications are required to perform a blind audit of your asset inventory?

A.
Hardware Asset Management (HAM) and ServiceNow My Assets mobile app
Answers
A.
Hardware Asset Management (HAM) and ServiceNow My Assets mobile app
B.
Hardware Asset Management (HAM) and Software Asset Management (SAM)
Answers
B.
Hardware Asset Management (HAM) and Software Asset Management (SAM)
C.
ITSM Asset Management and ServiceNow My Assets mobile app
Answers
C.
ITSM Asset Management and ServiceNow My Assets mobile app
D.
ITSM Asset Management and ServiceNow Agent mobile app
Answers
D.
ITSM Asset Management and ServiceNow Agent mobile app
E.
Hardware Asset Management (HAM) and ServiceNow Agent mobile app
Answers
E.
Hardware Asset Management (HAM) and ServiceNow Agent mobile app
Suggested answer: E

Explanation:

A blind audit is a type of inventory audit that does not provide any information about the expected assets in a location.The auditor scans all the assets in the location and compares them with the records in ServiceNow1.

To perform a blind audit, you need the Hardware Asset Management (HAM) application, which enables you to manage the lifecycle of your hardware assets, and the ServiceNow Agent mobile app, which allows you to scan asset tags and barcodes using your mobile device12.

The ServiceNow My Assets mobile app is used to view and request assets from the enterprise asset catalog, not to perform audits3.

The Software Asset Management (SAM) application is used to optimize software licenses and compliance, not to perform audits4.

The ITSM Asset Management application is the legacy application for managing assets, which has been replaced by the Hardware Asset Management application.Reference:1:Audit your inventory - Product Documentation: San Diego - ServiceNow2:Hardware Asset Management - ServiceNow3:ServiceNow My Assets mobile app - Product Documentation: San Diego - ServiceNow4: Software Asset Management - ServiceNow :Asset Management - Product Documentation: San Diego - ServiceNow

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asked 23/09/2024
Marcelo Tamaki
36 questions
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