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Question 131 - CIS-HAM discussion

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Hardware models may not be fully normalized until updated content is downloaded from the Hardware Model Normalization Content Service. How do you determine if the content has been downloaded?

A.
Determine if the business rule, Create a Hardware Normalization Download, has been triggered yet or not
Answers
A.
Determine if the business rule, Create a Hardware Normalization Download, has been triggered yet or not
B.
Review the Last updated date of the Central Data Service Download Status jobs on the Normalization and Content Service dashboard
Answers
B.
Review the Last updated date of the Central Data Service Download Status jobs on the Normalization and Content Service dashboard
C.
Review the Hardware Model Content Service Download section on the Model Management tab of the Hardware Asset dashboard
Answers
C.
Review the Hardware Model Content Service Download section on the Model Management tab of the Hardware Asset dashboard
D.
Query the scheduled job reports to determine if the Hardware Normalization Content Library Download job has completed yet
Answers
D.
Query the scheduled job reports to determine if the Hardware Normalization Content Library Download job has completed yet
Suggested answer: C

Explanation:

According to theHardware Asset Management documentation, the Hardware Model Normalization Content Service is a cloud-based service that provides normalized and enriched hardware model data to the ServiceNow platform, such as manufacturer name, model name, model number, and product lifecycle information.

The Hardware Model Normalization Content Service helps customers identify and manage their hardware models more effectively, as well as plan for hardware refreshes based on end-of-life (EOL) and end-of-service (EOS) dates1.

The Hardware Model Normalization Content Service updates the content library weekly with new and updated model data1.

To determine if the content has been downloaded, you can review the Hardware Model Content Service Download section on the Model Management tab of the Hardware Asset dashboard1.

The Hardware Model Content Service Download section shows the status of the content download, such as the last download date, the number of models downloaded, and the number of models normalized1.

Therefore, the correct answer is option C, review the Hardware Model Content Service Download section on the Model Management tab of the Hardware Asset dashboard, as it is the way to determine if the content has been downloaded.Reference:

Hardware Asset Management documentation

What is Hardware Asset Management?

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asked 23/09/2024
Aziz ZENNOUN
47 questions
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