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Question 154 - CIS-HAM discussion

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What plugin helps alleviate inconsistencies in company names?

A.
Extended CMDB
Answers
A.
Extended CMDB
B.
Normalization Data Services
Answers
B.
Normalization Data Services
C.
Contract Management
Answers
C.
Contract Management
D.
Data Certification
Answers
D.
Data Certification
Suggested answer: B

Explanation:

The plugin that helps alleviate inconsistencies in company names is the Normalization Data Services plugin, which is part of the ServiceNow IT Asset Management suite1.

The Normalization Data Services plugin provides a set of features and capabilities that enable you to standardize and normalize data across various tables and fields in ServiceNow, such as manufacturer names, model names, software names, and company names12.

The Normalization Data Services plugin uses a combination of rules, dictionaries, and algorithms to identify and correct data inconsistencies, such as spelling errors, abbreviations, synonyms, and duplicates12.

The Normalization Data Services plugin can help you improve the quality and accuracy of your data, reduce manual efforts and errors, and enhance reporting and analysis12.Reference:

1:Normalization Data Services - Product Documentation: San Diego - ServiceNow

2:Normalization Data Services - ServiceNow

asked 23/09/2024
Chien Fang
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