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Question 156 - CIS-HAM discussion

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Winch role allows you to allocate a resource?

A.
resource_user
Answers
A.
resource_user
B.
it_project_user
Answers
B.
it_project_user
C.
business_stakertolder
Answers
C.
business_stakertolder
D.
resource_manager
Answers
D.
resource_manager
Suggested answer: D

Explanation:

According to the ServiceNow Hardware Asset Management documents, the role that allows you to allocate a resource is the resource_manager role1.

The resource_manager role is a role that grants the user the ability to manage resources, such as hardware assets, consumables, and stockrooms, and to perform tasks related to resource allocation, reservation, transfer, and audit1.

The other roles that are not the correct answer are:

A)resource_user: This is a role that grants the user the ability to view and request resources, such as hardware assets and consumables, from the service catalog or the mobile app2.

B)it_project_user: This is a role that grants the user the ability to view and participate in IT projects, such as hardware asset refresh projects, and to track the progress, costs, and risks of the projects3.

C)business_stakeholder: This is a role that grants the user the ability to view and provide feedback on the business services and outcomes that are supported by the IT assets and resources4.Reference:

1: Resource Manager Role

2: Resource User Role

3: IT Project User Role

4: Business Stakeholder Role

asked 23/09/2024
mariam alsallal
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