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Question 160 - CIS-HAM discussion

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Once a Catalog Item has been requested, what mechanism determines the approvals, and tasks that are triggered in the application?

A.
Processes
Answers
A.
Processes
B.
Flows
Answers
B.
Flows
C.
Procedures
Answers
C.
Procedures
D.
Actions
Answers
D.
Actions
E.
Scripts
Answers
E.
Scripts
Suggested answer: B

Explanation:

Once a catalog item has been requested, the mechanism that determines the approvals and tasks that are triggered in the application is theflow12.

A flow is a graphical representation of a business process that consists of one or more actions, such as approvals, tasks, notifications, scripts, etc., that are executed based on certain conditions and triggers12.

A flow can be associated with a catalog item to define the fulfillment process for that item, such as who needs to approve it, what tasks need to be performed, and what notifications need to be sent12.

A flow can be created and managed using the Flow Designer, a low-code development tool that allows users to design and test flows without writing any code12.

A flow can be activated or deactivated, versioned, and published to make it available for use12.

A flow can be monitored and debugged using the Flow Execution Details and the Flow Logs12.Reference:

Flow Designer

Service Catalog Request Fulfillment

asked 23/09/2024
Lakshmi Yechuri
40 questions
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