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Question 173 - CIS-HAM discussion

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When a hardware asset is retired, what happens to any existing software allocations on that asset?

A.
The software allocations are handled based upon the configuration of the system property glide.ham.retire_sw().
Answers
A.
The software allocations are handled based upon the configuration of the system property glide.ham.retire_sw().
B.
The software allocations are removed from the asset, but not returned to inventory.
Answers
B.
The software allocations are removed from the asset, but not returned to inventory.
C.
The software allocations are automatically returned back into inventory.
Answers
C.
The software allocations are automatically returned back into inventory.
D.
The software allocations remain with the hardware asset and need to be reclaimed manually.
Answers
D.
The software allocations remain with the hardware asset and need to be reclaimed manually.
Suggested answer: A

Explanation:

According to the ServiceNow Hardware Asset Management documentation, the system property glide.ham.retire_sw() determines the behavior of software allocations when a hardware asset is retired. The possible values are:

* Reclaim: The software allocations are automatically returned to inventory and the software installation records are deleted.

* Retain: The software allocations remain with the hardware asset and need to be reclaimed manually.

* Remove: The software allocations are removed from the asset, but not returned to inventory.

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asked 23/09/2024
Martijn Lammerts
43 questions
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