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Question 95 - CIS-ITSM discussion

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Your customer wants incidents to close automatically 7 days after the incident is resolved. How do you meet this requirement? (Choose two.)

A.
Modify the Incident Lifecycle flow to trigger from the Resolved date instead of the Updated date Most Voted
Answers
A.
Modify the Incident Lifecycle flow to trigger from the Resolved date instead of the Updated date Most Voted
B.
Update the incident_close UI action script
Answers
B.
Update the incident_close UI action script
C.
From the Incident Properties application, set Enable auto closure of incidents based on Resolution date to Yes Most Voted
Answers
C.
From the Incident Properties application, set Enable auto closure of incidents based on Resolution date to Yes Most Voted
D.
Modify the Incident Lifecycle flow to expire after 7 days
Answers
D.
Modify the Incident Lifecycle flow to expire after 7 days
Suggested answer: A, D
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asked 23/09/2024
Daniela Stojanovska
36 questions
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