ExamGecko
Login
Ask Question

Salesforce Certified Public Sector Solutions Practice Test - Questions Answers, Page 2

List of questions

Question 11

Report
Export
Collapse

A government agency is planning to determine applicable fees for customers based on complex data entered by the customer. Business users would like to test this feature with multiple samples before going live.

How can the agency execute and confirm samples?

By utilizing the flows
By utilizing the flows
By utilizing the expression sets in BRE module
By utilizing the expression sets in BRE module
By utilizing the integration procedures
By utilizing the integration procedures
By utilizing the combination of data raptors and integration procedures
By utilizing the combination of data raptors and integration procedures
Suggested answer: B

Explanation:

Utilizing the expression sets in BRE module is a way to execute and confirm samples for determining applicable fees for customers based on complex data entered by the customer. BRE module is a component of Business Rules Engine (BRE), which is a feature of Public Sector Solutions. It can help public sector agencies to create and manage business rules and logic, such as determining fees or eligibility. Expression sets are modules of BRE that can define expressions that can be reused across multiple rules or matrices. Expression sets can also be executed and confirmed with sample data using the Test Expression Set feature in BRE.

Reference: https://help.salesforce.com/s/articleView?id=psc_admin_setup_expression_set.htm&type=5&language=en_US

asked 23/09/2024
Avishek Das
42 questions

Question 12

Report
Export
Collapse

A Public Sector Organization (PSO) is already using Grants Management from Public Sector Solutions and has users interacting with the PSO digitally via their Experience Cloud site. The Technical Consultant has already configured the site to allow users to create support requests themselves; however, the support team in the PSO often creates Cases on behalf of external users. The PSO has received feedback that users of the Site are unable to see Cases that the support team has created.

What can the Technical Consultant configure to make Cases created by the support team visible to the users of the site?

Change the Organization-Wide Default settings for Case to Public Read/Write
Change the Organization-Wide Default settings for Case to Public Read/Write
Create or modify a sharing set for the Profile used for the Site that gives access to Cases
Create or modify a sharing set for the Profile used for the Site that gives access to Cases
Create or modify a permission set that gives access to Cases owned by the support team
Create or modify a permission set that gives access to Cases owned by the support team
Create or modify a share group for the Profile used for the Site that gives access to Cases
Create or modify a share group for the Profile used for the Site that gives access to Cases
Suggested answer: B

Explanation:

Sharing sets are used to grant access to records that are associated with a specific user or profile in a community. By creating or modifying a sharing set for the Profile used for the Site, the Technical Consultant can ensure that external users can see Cases that are related to their accounts or contacts, regardless of who created them.

Reference: https://developer.salesforce.com/docs/atlas.en-us.psc_api.meta/psc_api/api_psc_overview.htm

asked 23/09/2024
RAOUL AMODIO
46 questions

Question 13

Report
Export
Collapse

A customer wants to implement a customer community. Authenticated users will be able to log cases, manage their account and contact information, and apply/view their grant applications.

What two security settings should be configured to ensure the community is secure and no extra information is available to the authenticated community users?

Set up Sharing Rules to grant authenticated users access to their Cases. Applications, and Accounts
Set up Sharing Rules to grant authenticated users access to their Cases. Applications, and Accounts
Set Org-Wide Defaults for External Users to Hidden for everything
Set Org-Wide Defaults for External Users to Hidden for everything
Set up Sharing Sets to grant authenticated users access to their Cases, Applications, and Accounts
Set up Sharing Sets to grant authenticated users access to their Cases, Applications, and Accounts
Set Org-Wide Defaults for External Users to Private for everything
Set Org-Wide Defaults for External Users to Private for everything
Suggested answer: B, C

Explanation:

Org-wide defaults for external users determine the baseline level of access that guest users and authenticated community users have to records they do not own. Setting them to Hidden for everything means that external users cannot see any records by default, unless they are explicitly shared with them. Sharing sets are used to grant access to records that are associated with a specific user or profile in a community. By setting up sharing sets, the authenticated community users can access their own Cases, Applications, and Accounts, but not those of other users.

Reference: https://help.salesforce.com/s/articleView?id=psc_admin_concept_psc_overview.htm&type=5&language=en_US https://developer.salesforce.com/docs/atlas.en-us.psc_api.meta/psc_api/api_psc_overview.htm

asked 23/09/2024
James Brion
37 questions

Question 14

Report
Export
Collapse

A Public Sector Organization (PSO) is implementing Public Sector Solutions. It has a requirement that they would like to keep a list of assessment indicators that their teams will use during inspections and have those indicators mapped to regulatory codes that team members can reference.

Leveraging the Public Sector Solutions data model, how can the Technical Consultant meet the requirement for the PSO?

Create a master-detail relationship between Regulatory Code and Assessment Indicator
Create a master-detail relationship between Regulatory Code and Assessment Indicator
Use the Regulatory Code Assessment Indicator junction object
Use the Regulatory Code Assessment Indicator junction object
Use the Assessment Indicator Regulatory Code junction object
Use the Assessment Indicator Regulatory Code junction object
Create a lookup relationship on both objects to a junction object called Regulatory Code Map
Create a lookup relationship on both objects to a junction object called Regulatory Code Map
Suggested answer: C

Explanation:

The Assessment Indicator Regulatory Code junction object is part of the Public Sector Solutions data model and it is used to create a many-to-many relationship between Assessment Indicators and Regulatory Codes. This allows the PSO to keep a list of assessment indicators and map them to multiple regulatory codes that team members can reference.

Reference: https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/explore-the-components-of-public-sector-solutions

asked 23/09/2024
Scott McNeill
32 questions

Question 15

Report
Export
Collapse

A government agency using Public Sector Solutions often has to perform onsite visits for compliance inspections. Various internal teams across the government agency need to have visibility into and collaborate on inspections.

Which Public Sector Solutions feature should be used to automate inspection tasks works and drive internal collaboration?

OmniStudio
OmniStudio
Action Plans
Action Plans
Data Raptors
Data Raptors
Business Rules Engine
Business Rules Engine
Suggested answer: B

Explanation:

Action Plans are part of the Public Sector Solutions package and they are used to automate inspection tasks and workflows. Action Plans allow the government agency to create templates for common inspections, assign tasks to team members, track progress and status, and collaborate on inspections using Chatter.

Reference: https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/automate-inspection-tasks-with-action-plans

asked 23/09/2024
Ruben Campoy
39 questions

Question 16

Report
Export
Collapse

A public sector agency has implemented Public Sector Solutions for Licenses & Permits. After the intake of the Permit application, an applicant needs to pay permit fees. This step requires checking permit fees associated with the type of permit in an external system and, at the same time, applying an applicable discount on fees based on the site/ address (this data resides in a custom object).

What feature of Public Sector Solutions can be leveraged to meet this requirement?

DataRaptor
DataRaptor
Integration Procedure
Integration Procedure
FlexCard
FlexCard
OmniScript
OmniScript
Suggested answer: D

Explanation:

OmniScript is a feature of OmniStudio, which is part of the Public Sector Solutions package. OmniScript allows the public sector agency to create guided digital forms that can integrate with external systems and custom objects. OmniScript can be used to check permit fees from an external system and apply discounts based on site/address data from a custom object.

Reference: https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/create-guided-digital-forms-with-omniscript

asked 23/09/2024
Marc Codó
45 questions

Question 17

Report
Export
Collapse

A resident in the city of Richdale has concerns about unnecessary debris from construction at a nearby residence and has filed a complaint with the city. The city uses Public Sector Solutions for LPI (Licensing, Permitting & Inspections) to manage residential construction permits.

What three recommendations should a Technical Consultant provide to the city to handle complaints from residents and tie them back to existing residential construction permits?

Link Inspections and Visits to Permit Applications
Link Inspections and Visits to Permit Applications
Configure Inspections and Visits
Configure Inspections and Visits
Link Cases to Permits
Link Cases to Permits
Configure Action Plans on Cases and Permits
Configure Action Plans on Cases and Permits
Set up Business Rules Engine (BRE) to determine Complaint validity.
Set up Business Rules Engine (BRE) to determine Complaint validity.
Suggested answer: A, B, D

Explanation:

Linking inspections and visits to permit applications allows the city to track the progress and status of the inspections related to the complaints. Configuring inspections and visits enables the city to define the inspection types, schedules, checklists, and outcomes. Configuring action plans on cases and permits allows the city to automate the inspection tasks and workflows, assign them to inspectors, and collaborate on them using Chatter.

Reference: https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/configure-inspections-and-visits

asked 23/09/2024
Liam Derwin
41 questions

Question 18

Report
Export
Collapse

A government agency is planning a Public Sector Solutions implementation. What are three main constraints that government agencies often have in project implementation?

Workshops, Schedule and Cost
Workshops, Schedule and Cost
Scope, Tools and Cost
Scope, Tools and Cost
Scope, Resources and Cost
Scope, Resources and Cost
Scope, Schedule and Cost
Scope, Schedule and Cost
Suggested answer: D

Explanation:

Scope, schedule and cost are the three main constraints that government agencies often have in project implementation. Scope defines the goals, deliverables, and requirements of the project. Schedule defines the timeline, milestones, and dependencies of the project. Cost defines the budget, resources, and risks of the project. These three constraints are also known as the project management triangle or the triple constraint.

Reference: https://help.salesforce.com/s/articleView?id=psc_admin_concept_psc_overview.htm&type=5&language=en_US

asked 23/09/2024
Jumar Antonia
34 questions

Question 19

Report
Export
Collapse

Bobahaven wants to implement the Grants Management module of Public Sector Solutions. They would like to allow constituents to apply online for grants and check the progress of grant applications. The Chief Marketing Officer and Head of Constituent Services have expressed their concerns about the security of the solution. They want to ensure they comply with privacy regulations around the storage and use of constituent's data, and they are wondering how to protect against bots potentially spamming the application forms.

What should the Technical Consultant suggest to Bobahaven to protect the application forms?

Enable the Salesforce Spam Check for Experience Sites.
Enable the Salesforce Spam Check for Experience Sites.
Deploy grant application OmniScripts on Bobahaven's Experience Site pages set to 'Requires Login.'
Deploy grant application OmniScripts on Bobahaven's Experience Site pages set to 'Requires Login.'
Provide constituents with a search page on Bobahaven's website to look up application reference numbers and check the applications progress.
Provide constituents with a search page on Bobahaven's website to look up application reference numbers and check the applications progress.
Implement spam checking for Bobahaven's Experience Site forms using CAPTCHA.
Implement spam checking for Bobahaven's Experience Site forms using CAPTCHA.
Set the external organization-wide default sharing settings for grant applications objects to Private.
Set the external organization-wide default sharing settings for grant applications objects to Private.
Suggested answer: D, E

Explanation:

Implementing spam checking for Bobahaven's Experience Site forms using CAPTCHA can help prevent bots from submitting fake or malicious grant applications. CAPTCHA is a feature that requires users to prove that they are human by solving a simple challenge before submitting a form. Setting the external organization-wide default sharing settings for grant applications objects to Private can help protect the privacy of the constituents' data. This means that external users cannot see any grant applications by default, unless they are explicitly shared with them.

Reference: https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/create-guided-digital-forms-with-omniscript

asked 23/09/2024
Bassem Louati
31 questions

Question 20

Report
Export
Collapse

A government agency is planning for a project Implementation. The project has to comply with regulations for storing protected health information (PHI). What are two different Salesforce security tools that can be used to meet this requirement?

Field Audit Trail
Field Audit Trail
Setup Audit Trail
Setup Audit Trail
Event Monitoring
Event Monitoring
Platform Encryption
Platform Encryption
Suggested answer: A, D

Explanation:

Field Audit Trail and Platform Encryption are two different Salesforce security tools that can be used to meet the requirement of storing protected health information (PHI). Field Audit Trail allows government agencies to track changes to sensitive data fields over time and set retention policies for field history data. Platform Encryption allows government agencies to encrypt sensitive data at rest while preserving critical platform functionality.

Reference: https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/secure-data-with-platform-encryption

asked 23/09/2024
Mathijn Smit
41 questions
Total 100 questions
Go to page: of 10
Search
Open VPLUS File
Convert VPLUS to PDF

Related questions

A government agency is planning to determine applicable fees for customers based on complex data entered by the customer. Business users would like to test this feature with multiple samples before going live. How can the agency execute and confirm samples?
A government agency recently implemented Inspections Management, but the internal users want an easier way to generate Visits. Currently, the users must navigate to the Related List tab on an Application, scroll to the Visits* related list and click 'New.' The users also have lo manually fill all of the fields when creating the Visit record. What is the recommended approach for creating a better user experience when creating a Visit?
a public sector agency needs to build an Experience Cloud template for channel sales workflows. The agency will be recruiting and onboarding associates for issuing licenses for alcohol and beverage distribution. Then key requirement is to be able to easily configure lead distribution, deal registration, and marketing campaigns. Which Experience Cloud template should they use?
A large government agency is looking to transform its legacy systems using Salesforce. The agency routinely disperses loans to small and medium businesses using a public portal and the number of users can scale up to more than 100 million in the future. The agency is planning to use Experience Cloud to build this public portal. Considering the number of users, what license types should they consider using?
A company discovered that Salesforce already has a pre-built DataPack, that comes with industry-standard procedures; system administrator wants to move and deploy the DataPack, to achieve this. Which tool can be used to deploy the DataPack Lightning Web Component?
A government agency has set up a program to provide government funding to local business owners. Grantseekers need to be able to collaborate with their internal stakeholders during the application process. Additionally, Grant Managers overseeing applications within the government agency need to be able to collaborate with other government employees during the application review process. What solution would a technical consultant recommend to solve the outlined use case?
A government agency has implemented an eSignature solution and has chosen DocuSign as the vendor. As part of the nonfunctional requirements, the system needs to poll the status of signed envelopes. What is the best way to achieve this requirement?
A government agency is responsible for providing licenses to various sporting events. To acquire the license, individuals need to pay the required fees. The System Administrator for Public Sector Solution main responsibility is to automatically map and set the fees for each application to ensure the correct fees are mapped. Which Business Rules Engine tool is used here?
A public sector agency has implemented Public Sector Solutions for Licenses & Permits. After the intake of the Permit application, an applicant needs to pay permit fees. This step requires checking permit fees associated with the type of permit in an external system and, at the same time, applying an applicable discount on fees based on the site/ address (this data resides in a custom object). What feature of Public Sector Solutions can be leveraged to meet this requirement?
A customer wants to define a specific set of three documents that are required for a business application. They want to provide a checklist that is easy for the applicant to know what needs to be uploaded and manage the uploads easily, but they also want to be consistent with requiring these documents for every business application. What are the three steps required to do this?