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Which of the following should be the FIRST step in updating an IT strategic plan?

A.
Revise the enterprise architecture (EA).
A.
Revise the enterprise architecture (EA).
Answers
B.
Review IT performance objectives and indicators.
B.
Review IT performance objectives and indicators.
Answers
C.
Evaluate IT capabilities and resources.
C.
Evaluate IT capabilities and resources.
Answers
D.
Identify changes in enterprise goals.
D.
Identify changes in enterprise goals.
Answers
Suggested answer: D

Which of the following would be MOST useful for prioritizing IT improvement initiatives to achieve desired business outcomes?

A.
Budget variance analysis
A.
Budget variance analysis
Answers
B.
Enterprise architecture (EA)
B.
Enterprise architecture (EA)
Answers
C.
IT skills matrix
C.
IT skills matrix
Answers
D.
Portfolio management
D.
Portfolio management
Answers
Suggested answer: D

Which of the following is the BEST method to confirm whether a pilot project was successful?

A.
Determine whether the pilot aligns with the as-is enterprise architecture (EA).
A.
Determine whether the pilot aligns with the as-is enterprise architecture (EA).
Answers
B.
Evaluate whether the pilot project achieved planned schedule and cost.
B.
Evaluate whether the pilot project achieved planned schedule and cost.
Answers
C.
Assess the results of the pilot project against the expected performance outcomes.
C.
Assess the results of the pilot project against the expected performance outcomes.
Answers
D.
Review the metrics recorded in the IT balanced scorecard.
D.
Review the metrics recorded in the IT balanced scorecard.
Answers
Suggested answer: C

The CIO of a large enterprise has taken the necessary steps to align IT objectives with business objectives. What is the BEST way for the CIO to ensure these objectives are delivered effectively by IT staff?

A.
Map the IT objectives to an industry-accepted framework.
A.
Map the IT objectives to an industry-accepted framework.
Answers
B.
Enhance Ihe budget for training based on the IT objectives.
B.
Enhance Ihe budget for training based on the IT objectives.
Answers
C.
Include the IT objectives in staff performance plans.
C.
Include the IT objectives in staff performance plans.
Answers
D.
Include CIO sign-off of the objectives as part of the IT strategic plan.
D.
Include CIO sign-off of the objectives as part of the IT strategic plan.
Answers
Suggested answer: B

The CIO of a large enterprise has taken the necessary steps to align IT objectives with business objectives. What is the BEST way for the CIO to ensure these objectives are delivered effectively by IT staff?

A.
Map the IT objectives to an industry-accepted framework.
A.
Map the IT objectives to an industry-accepted framework.
Answers
B.
Enhance the budget for training based on the IT objectives.
B.
Enhance the budget for training based on the IT objectives.
Answers
C.
Include the IT objectives in staff performance plans.
C.
Include the IT objectives in staff performance plans.
Answers
D.
Include CIO sign-off of the objectives as part of the IT strategic plan.
D.
Include CIO sign-off of the objectives as part of the IT strategic plan.
Answers
Suggested answer: B

An IT manager is trying to determine optimal IT service levels. Which of the following should be the PRIMARY consideration?

A.
Internal rate of return
A.
Internal rate of return
Answers
B.
Recovery time objective (RTO)
B.
Recovery time objective (RTO)
Answers
C.
Cost-benefit analysis
C.
Cost-benefit analysis
Answers
D.
Resource utilization analysis
D.
Resource utilization analysis
Answers
Suggested answer: C

The board of directors of a large organization has directed IT senior management to improve IT governance within the organization. IT senior management's MOST important course of action should be to:

A.
understand the driver that led to a desire to change.
A.
understand the driver that led to a desire to change.
Answers
B.
assess the current slate of IT governance within the organization.
B.
assess the current slate of IT governance within the organization.
Answers
C.
review IT strategy and direction.
C.
review IT strategy and direction.
Answers
D.
analyze IT service levels and performance.
D.
analyze IT service levels and performance.
Answers
Suggested answer: B

When assessing the impact of a new regulatory requirement, which of the following should be the FIRST course of action?

A.
Update affected IT policies.
A.
Update affected IT policies.
Answers
B.
Assess the budget impact of the new regulation.
B.
Assess the budget impact of the new regulation.
Answers
C.
Map the regulation to business processes.
C.
Map the regulation to business processes.
Answers
D.
Implement new regulatory requirements.
D.
Implement new regulatory requirements.
Answers
Suggested answer: C

An IT strategy committee has reviewed an audit report indicating sales employees are using personal smartphones to conduct corporate business. Although the committee appreciates the business benefits, it is also concerned with the security risk. To deliver the business benefit, what should be the committee's FIRST recommendation?

A.
Document procedures for securing personal devices.
A.
Document procedures for securing personal devices.
Answers
B.
Improve training courses on securing corporate information.
B.
Improve training courses on securing corporate information.
Answers
C.
Perform a risk assessment on personal device data protection.
C.
Perform a risk assessment on personal device data protection.
Answers
D.
Update the corporate security policy to include personal devices.
D.
Update the corporate security policy to include personal devices.
Answers
Suggested answer: B

An enterprise has made the strategic decision to reduce operating costs for the next year and is taking advantage of cost reductions offered by an external cloud service provider. Which of the following should be the IT steering committee's PRIMARY concern?

A.
Calculating the cost of the current solution
A.
Calculating the cost of the current solution
Answers
B.
Updating the business risk profile
B.
Updating the business risk profile
Answers
C.
Changing the IT steering committee charter
C.
Changing the IT steering committee charter
Answers
D.
Revising the business's balanced scorecard
D.
Revising the business's balanced scorecard
Answers
Suggested answer: A
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