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When developing an IT governance framework, it is MOST important for an enterprise to consider:

A.
information technology risk.
A.
information technology risk.
Answers
B.
framework development cost.
B.
framework development cost.
Answers
C.
information technology strategy.
C.
information technology strategy.
Answers
D.
stakeholders' support.
D.
stakeholders' support.
Answers
Suggested answer: D

To ensure that information can be traced to the originating event and accountable parties, an enterprise should FIRST:

A.
capture source information and supporting evidence.
A.
capture source information and supporting evidence.
Answers
B.
improve business process controls.
B.
improve business process controls.
Answers
C.
review information event logs tor potential incidents.
C.
review information event logs tor potential incidents.
Answers
D.
review retention requirements for source information.
D.
review retention requirements for source information.
Answers
Suggested answer: D

An enterprise has developed a new digital strategy to improve fraud detection. Which of the following is MOST important to consider when updating the information architecture?

A.
Resource constraints related to implementing the digital strategy.
A.
Resource constraints related to implementing the digital strategy.
Answers
B.
The business use cases supporting the digital strategy
B.
The business use cases supporting the digital strategy
Answers
C.
Changes to the legacy business and data architectures
C.
Changes to the legacy business and data architectures
Answers
D.
The history of fraud incidents and their root causes
D.
The history of fraud incidents and their root causes
Answers
Suggested answer: D

A software company's products have had significant quality issues in recent releases. As a result, market reputation and customer satisfaction ratings have been suffering. What should executive leadership do FIRST to address this concern?

A.
Allocate budget to hire more software and quality assurance specialists
A.
Allocate budget to hire more software and quality assurance specialists
Answers
B.
Implement a software development life cycle (SDLC) framework.
B.
Implement a software development life cycle (SDLC) framework.
Answers
C.
Mandate more robust software testing prior to release.
C.
Mandate more robust software testing prior to release.
Answers
D.
Require a root cause analysis and review results.
D.
Require a root cause analysis and review results.
Answers
Suggested answer: D

An enterprise's board of directors has determined that IT is not sufficiently supporting its corporate objectives, and has established a committee to address this problem. Which of the following should be the committees FIRST action?

A.
Implement a continuous improvement plan.
A.
Implement a continuous improvement plan.
Answers
B.
Specify IT human resource performance measures.
B.
Specify IT human resource performance measures.
Answers
C.
Create an IT strategic plan.
C.
Create an IT strategic plan.
Answers
D.
Develop a service level management plan.
D.
Develop a service level management plan.
Answers
Suggested answer: C

The CEO of an organization is concerned that there are inconsistencies in the way information assets are classified across the enterprise. Which of the following is be the BEST way for the CIO to address these concerns?

A.
Include data assets in the IT inventory.
A.
Include data assets in the IT inventory.
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B.
Identify data owners across the enterprise.
B.
Identify data owners across the enterprise.
Answers
C.
Require enterprise risk assessments.
C.
Require enterprise risk assessments.
Answers
D.
Implement enterprise data governance.
D.
Implement enterprise data governance.
Answers
Suggested answer: D

The PRIMARY objective of promoting business ethics within the IT enterprise should be to ensure:

A.
trust among internal and external stakeholders.
A.
trust among internal and external stakeholders.
Answers
B.
employees act more responsibly.
B.
employees act more responsibly.
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C.
corporate social responsibility.
C.
corporate social responsibility.
Answers
D.
legal and regulatory compliance.
D.
legal and regulatory compliance.
Answers
Suggested answer: A

The PRIMARY reason for periodically evaluating IT resource staffing requirements is to:

A.
ascertain the IT function has sufficient skilled staff to maintain daily operations.
A.
ascertain the IT function has sufficient skilled staff to maintain daily operations.
Answers
B.
ensure the enterprise has sufficient resources to address changing business and IT needs.
B.
ensure the enterprise has sufficient resources to address changing business and IT needs.
Answers
C.
verify that human resource recruitment and retention processes meet enterprise IT objectives.
C.
verify that human resource recruitment and retention processes meet enterprise IT objectives.
Answers
D.
confirm IT-related responsibilities are defined for the enterprise's business and IT staff.
D.
confirm IT-related responsibilities are defined for the enterprise's business and IT staff.
Answers
Suggested answer: B

Which of the following BEST indicates that a change management process has been implemented successfully?

A.
Maturity levels
A.
Maturity levels
Answers
B.
Degree of control
B.
Degree of control
Answers
C.
Process performance
C.
Process performance
Answers
D.
Outcome measures
D.
Outcome measures
Answers
Suggested answer: C

Following a re-prioritization of business objectives by management, which of the following should be performed FIRST to allocate resources to IT processes?

A.
Perform a maturity assessment.
A.
Perform a maturity assessment.
Answers
B.
Implement a RACI model.
B.
Implement a RACI model.
Answers
C.
Refine the human resource management plan.
C.
Refine the human resource management plan.
Answers
D.
Update the IT strategy.
D.
Update the IT strategy.
Answers
Suggested answer: C
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