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The BEST way for a CIO to manage the organizational impact of deploying a new enterprise-wide tool is to implement:

A.
change management.
A.
change management.
Answers
B.
project management.
B.
project management.
Answers
C.
risk management.
C.
risk management.
Answers
D.
resource management.
D.
resource management.
Answers
Suggested answer: C

An enterprise recently approved a bring your own device (BYOD) policy. The IT steering committee has directed IT management to develop a communication plan to disseminate information regarding the associated technical risks. Which of the following is MOST important to include in this communication plan?

A.
A link on the corporate intranet to the BYOD policy
A.
A link on the corporate intranet to the BYOD policy
Answers
B.
Potential exposures and impacts using common terms
B.
Potential exposures and impacts using common terms
Answers
C.
Schedule and content for mandatory training
C.
Schedule and content for mandatory training
Answers
D.
Disciplinary actions for violation of the BYOD policy
D.
Disciplinary actions for violation of the BYOD policy
Answers
Suggested answer: B

Which of the following will BEST enable an enterprise to convey IT governance direction and objectives?

A.
Skills and competencies
A.
Skills and competencies
Answers
B.
Principles and policies
B.
Principles and policies
Answers
C.
Corporate culture
C.
Corporate culture
Answers
D.
Business processes
D.
Business processes
Answers
Suggested answer: B

Which of the following is the MOST important reason that IT strategic planning processes need to be adequately documented and communicated?

A.
To justify spending on IT projects
A.
To justify spending on IT projects
Answers
B.
To promote transparency to stakeholders
B.
To promote transparency to stakeholders
Answers
C.
To ensure other departments are aligned with the direction set by IT
C.
To ensure other departments are aligned with the direction set by IT
Answers
D.
To inform business units of IT department achievements
D.
To inform business units of IT department achievements
Answers
Suggested answer: C

Which of the following is the PRIMARY responsibility of a data steward at an enterprise with mature data management programs?

A.
Implementing processes for data collection and use
A.
Implementing processes for data collection and use
Answers
B.
Ensuring compliance with data privacy laws and regulations
B.
Ensuring compliance with data privacy laws and regulations
Answers
C.
Establishing data quality requirements and metrics
C.
Establishing data quality requirements and metrics
Answers
D.
Developing data-related policies and procedures
D.
Developing data-related policies and procedures
Answers
Suggested answer: C

An enterprise recently implemented a significant change in its business strategy by moving to a technologically advanced product with considerable impact on the business. What should be the FINAL step in completing the changes to IT processes?

A.
Updating the configuration management database (CMDB)
A.
Updating the configuration management database (CMDB)
Answers
B.
Empowering the business to embrace the changes
B.
Empowering the business to embrace the changes
Answers
C.
Ensuring a return to stabilized business operations
C.
Ensuring a return to stabilized business operations
Answers
D.
Updating the enterprise architecture (EA)
D.
Updating the enterprise architecture (EA)
Answers
Suggested answer: C

When selecting a cloud provider, which of the following provides the MOST comprehensive information regarding the current status and effectiveness of the provider's controls?

A.
Globally recognized certification
A.
Globally recognized certification
Answers
B.
Third-party audit report
B.
Third-party audit report
Answers
C.
Control self-assessment (CSA)
C.
Control self-assessment (CSA)
Answers
D.
Maturity assessment
D.
Maturity assessment
Answers
Suggested answer: B

Which of the following is the BEST way to encourage employees to raise ethics concerns in full confidence?

A.
Publish and enforce a code of conduct policy.
A.
Publish and enforce a code of conduct policy.
Answers
B.
Provide access to legal resource benefits.
B.
Provide access to legal resource benefits.
Answers
C.
Establish and communicate a whistle-blower policy.
C.
Establish and communicate a whistle-blower policy.
Answers
D.
Provide protection language in employment contracts.
D.
Provide protection language in employment contracts.
Answers
Suggested answer: C

What is the PRIMARY benefit of aligning information architecture with enterprise architecture (EA)?

A.
It improves communication with senior management and the business.
A.
It improves communication with senior management and the business.
Answers
B.
It ensures the adoption of enterprise data quality standards.
B.
It ensures the adoption of enterprise data quality standards.
Answers
C.
It enables the tracing of data to business functions.
C.
It enables the tracing of data to business functions.
Answers
D.
It facilitates appropriate access to data consumers.
D.
It facilitates appropriate access to data consumers.
Answers
Suggested answer: C

A CIO is planning to implement an enterprise resource planning (ERP) system at the request of the business. Of the following, who is accountable for providing sponsorship for the IT-enabled change across the enterprise?

A.
CEO
A.
CEO
Answers
B.
Human resource (HR) director
B.
Human resource (HR) director
Answers
C.
IT strategy committee
C.
IT strategy committee
Answers
Suggested answer: C
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