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ServiceNow CIS-SAM Practice Test - Questions Answers, Page 8

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What is a first key step prior to uploading your entitlement import data via the ServiceNow-provided template?

A.
Ensure you have filled out every field in the template file
A.
Ensure you have filled out every field in the template file
Answers
B.
Ensure the entitlement data is listed on the first tab of the template file
B.
Ensure the entitlement data is listed on the first tab of the template file
Answers
C.
Ensure you have downloaded and used the latest version of the template file
C.
Ensure you have downloaded and used the latest version of the template file
Answers
D.
Ensure you have the sam_user role assigned to you
D.
Ensure you have the sam_user role assigned to you
Answers
Suggested answer: B

When specified during an entitlement import, which of the following is matched to data in the Content Service Library and used to create a software model automatically?

A.
Purchage Order (PO)
A.
Purchage Order (PO)
Answers
B.
Software Model
B.
Software Model
Answers
C.
Publisher Part Number (PPN)
C.
Publisher Part Number (PPN)
Answers
D.
Asset Tag
D.
Asset Tag
Answers
Suggested answer: C

As part of the software normalization process, software discovery models are normalized via which mechanisms? (Choose two.)

A.
Fix script
A.
Fix script
Answers
B.
Scheduled job
B.
Scheduled job
Answers
C.
Business rule
C.
Business rule
Answers
D.
Integration
D.
Integration
Answers
E.
Workflow
E.
Workflow
Answers
Suggested answer: B, D

How often is the scheduled job for the normalization process run?

A.
Nightly
A.
Nightly
Answers
B.
Weekly
B.
Weekly
Answers
C.
Every time Discovery is run
C.
Every time Discovery is run
Answers
D.
Nightly for new discovery models and weekly for all discovery models that do not have a status of normalized or manually normalized
D.
Nightly for new discovery models and weekly for all discovery models that do not have a status of normalized or manually normalized
Answers
E.
Immediately for new discovery models and nightly for all discovery models that do not have a status of normalized or manually normalized
E.
Immediately for new discovery models and nightly for all discovery models that do not have a status of normalized or manually normalized
Answers
Suggested answer: C

Discovery models may not be fully normalized until updated content is downloaded from the ServiceNow Software Content Library. How do you determine if the content has been downloaded?

A.
Review the Last updated date of the Central Data Service Download Status jobs on the Normalization and Content Service dashboard.
A.
Review the Last updated date of the Central Data Service Download Status jobs on the Normalization and Content Service dashboard.
Answers
B.
Determine if the business rule “Create a Software Normalization Download” has been triggered yet or not.
B.
Determine if the business rule “Create a Software Normalization Download” has been triggered yet or not.
Answers
C.
Query the scheduled job reports to determine if the “Software Content Library Download”(samp_cds_download) job has completed yet.
C.
Query the scheduled job reports to determine if the “Software Content Library Download”(samp_cds_download) job has completed yet.
Answers
D.
Review the number of records in the samp_product_map table. If there are ~7,700 records in the table, the download has completed at least once.
D.
Review the number of records in the samp_product_map table. If there are ~7,700 records in the table, the download has completed at least once.
Answers
Suggested answer: B

Within ServiceNow Discovery, the Exploration phase determines what?

A.
Are you there? How will I classify you?
A.
Are you there? How will I classify you?
Answers
B.
What else can you tell me about yourself?
B.
What else can you tell me about yourself?
Answers
C.
Have I seen you before?
C.
Have I seen you before?
Answers
D.
How should I classify you specifically?
D.
How should I classify you specifically?
Answers
Suggested answer: D

If your organization is currently running Discovery, but has not yet installed the SAM Professional application, what must you do after installing SAM in order to make your discovered software installation information available to SAM?

A.
Convert the records from the [cmdb_ci_spkg] table into the [cmdb_sam_sw_install] table
A.
Convert the records from the [cmdb_ci_spkg] table into the [cmdb_sam_sw_install] table
Answers
B.
Run the “Migrate software installations” script to copy records from the [cmdb_ci_spkg] table to the [cmdb_sam_sw_install] table
B.
Run the “Migrate software installations” script to copy records from the [cmdb_ci_spkg] table to the [cmdb_sam_sw_install] table
Answers
C.
Run the “Discover software installations” script to copy records from the [cmdb_ci_spkg] table to the [cmdb_sam_sw_install] table
C.
Run the “Discover software installations” script to copy records from the [cmdb_ci_spkg] table to the [cmdb_sam_sw_install] table
Answers
D.
Export the records from the [cmdb_ci_spkg] table into an xml spreadsheet and import them into the [cmdb_sam_sw_install] table
D.
Export the records from the [cmdb_ci_spkg] table into an xml spreadsheet and import them into the [cmdb_sam_sw_install] table
Answers
Suggested answer: B

ServiceNow Discovery identifies the software running on an IP-enabled device during which of its phases?

A.
Classification
A.
Classification
Answers
B.
Identification
B.
Identification
Answers
C.
Port Scan
C.
Port Scan
Answers
D.
Exploration
D.
Exploration
Answers
E.
Communication
E.
Communication
Answers
Suggested answer: E

When a Software Installation record is created, ServiceNow attempts to match the installation to a:

A.
Software Entitlement
A.
Software Entitlement
Answers
B.
Software Model
B.
Software Model
Answers
C.
Software Discovery Model
C.
Software Discovery Model
Answers
D.
Application Model
D.
Application Model
Answers
Suggested answer: C

When are discovery models created?

A.
They are manually created
A.
They are manually created
Answers
B.
They are automatically created during discovery
B.
They are automatically created during discovery
Answers
C.
When SAM Plugin is enabled
C.
When SAM Plugin is enabled
Answers
D.
They are automatically created during reconciliation
D.
They are automatically created during reconciliation
Answers
E.
They are automatically created during normalization.
E.
They are automatically created during normalization.
Answers
Suggested answer: B
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