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ServiceNow CIS-SAM Practice Test - Questions Answers

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Software Asset Lifecycle has components.

A.
8
A.
8
Answers
B.
6
B.
6
Answers
C.
7
C.
7
Answers
D.
5
D.
5
Answers
Suggested answer: A

What are three ways to get software asset data into ServiceNow?

A.
Clone, Background Script, Discovery
A.
Clone, Background Script, Discovery
Answers
B.
Import Data, Plugin, Clone
B.
Import Data, Plugin, Clone
Answers
C.
Discovery, Import Data, Manual
C.
Discovery, Import Data, Manual
Answers
D.
Plugin, Background Script, Manual
D.
Plugin, Background Script, Manual
Answers
Suggested answer: C

Which of the following data elements are key to an effective Software Asset Management practice within ServiceNow? (Choose four.)

A.
Software allocations
A.
Software allocations
Answers
B.
Software models
B.
Software models
Answers
C.
Foundation data
C.
Foundation data
Answers
D.
Software contracts
D.
Software contracts
Answers
E.
Software entitlements
E.
Software entitlements
Answers
Suggested answer: A, B, C, E

HOTSPOT

Match the best practice method for the amount of data:


Question 4
Correct answer: Question 4

When receiving an order, which data point is mandatory?

A.
Assigned To
A.
Assigned To
Answers
B.
Cost
B.
Cost
Answers
C.
Asset Tag
C.
Asset Tag
Answers
D.
Serial Number
D.
Serial Number
Answers
Suggested answer: C

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/procurement/ task/t_ReceiveAnAsset.html

Explanation:

Which of the following license metrics require allocations in order to maintain compliance? (Choose two.)

A.
Per Core
A.
Per Core
Answers
B.
Per User
B.
Per User
Answers
C.
Per Named Device
C.
Per Named Device
Answers
D.
Per Named User
D.
Per Named User
Answers
E.
Per Core (with CAL)
E.
Per Core (with CAL)
Answers
F.
Per Application Instance
F.
Per Application Instance
Answers
G.
Named User Plus
G.
Named User Plus
Answers
Suggested answer: B, D

ServiceNow Discovery has 4 phases: Scanning; Classification; Identification; and Exploration.

In which phase is the software running on a device identified?

A.
Classification
A.
Classification
Answers
B.
Scanning
B.
Scanning
Answers
C.
Exploration
C.
Exploration
Answers
D.
Identification
D.
Identification
Answers
Suggested answer: A

Explanation:

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/discovery/ concept/c_GetStartedWithDiscovery.html

Explanation:

Which of the following are NOT features of the Publisher workbench navigation tree? (Choose two.)

A.
Expand and collapse tree links
A.
Expand and collapse tree links
Answers
B.
List of all publishers
B.
List of all publishers
Answers
C.
Software model compliance icons
C.
Software model compliance icons
Answers
D.
Filter products
D.
Filter products
Answers
E.
Compliance toggle switch
E.
Compliance toggle switch
Answers
F.
List of all publishers out of compliance
F.
List of all publishers out of compliance
Answers
Suggested answer: B, F

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software- asset-management2/concept/sam-license-workbench.html

Explanation:

Which of the following are NOT tabs available on the License Workbench? (Choose three.)

A.
Publisher License Metrics
A.
Publisher License Metrics
Answers
B.
All Publishers
B.
All Publishers
Answers
C.
Publishers Out of Compliance
C.
Publishers Out of Compliance
Answers
D.
Publisher Software Models
D.
Publisher Software Models
Answers
E.
Publisher Compliance
E.
Publisher Compliance
Answers
F.
Pinned Publishers
F.
Pinned Publishers
Answers
Suggested answer: A, D, E

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software- asset-management2/concept/sam-license-workbench.html

Explanation:

Mechanism for mapping data from the import set table to the permanent table in ServiceNow is called:

A.
Mapping Assist
A.
Mapping Assist
Answers
B.
Transform Map
B.
Transform Map
Answers
C.
Reconciliation Map
C.
Reconciliation Map
Answers
D.
Discovery Map
D.
Discovery Map
Answers
Suggested answer: B

Explanation:

Reference: https://community.servicenow.com/community? id=community_Question:&sys_id=e785875ddb911f0858dcf4621f9619d7

Explanation:

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