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ServiceNow CIS-SAM Practice Test - Questions Answers

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What list can include manual creation, remediation options, and reclamation rules?
You have a contract that is getting ready to expire. What options do you have for handling this contract and remaining compliant? (Choose three.)
Performance Analytics allows users to do which of the following? (Choose three.)
When importing entitlements, a record generates the error, “Publisher Part Number not found”. However, the record is for an expired entitlement that is no longer needed. Which is the best UI action to select?
When a Software Installation record is created, ServiceNow attempts to match the installation to a:
By default, which user role must verify the successful activation of plugins by ServiceNow support?
In which stage of the ServiceNow Implementation Methodology (SIM) is the purpose to define processes and requirements for engagement and finalize delivery plan and user stories?
What are three ways to get software asset data into ServiceNow?
Within ServiceNow Discovery, the Exploration phase determines what?
Coalesce can only use a single field to uniquely identify a record.

Question 1

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Software Asset Lifecycle has components.

A.
8
A.
8
Answers
B.
6
B.
6
Answers
C.
7
C.
7
Answers
D.
5
D.
5
Answers
Suggested answer: A
asked 23/09/2024
Amy Sukkar
40 questions

Question 2

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What are three ways to get software asset data into ServiceNow?

A.
Clone, Background Script, Discovery
A.
Clone, Background Script, Discovery
Answers
B.
Import Data, Plugin, Clone
B.
Import Data, Plugin, Clone
Answers
C.
Discovery, Import Data, Manual
C.
Discovery, Import Data, Manual
Answers
D.
Plugin, Background Script, Manual
D.
Plugin, Background Script, Manual
Answers
Suggested answer: C
asked 23/09/2024
Yrae Franca de Pinho Gomes
50 questions

Question 3

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Which of the following data elements are key to an effective Software Asset Management practice within ServiceNow? (Choose four.)

A.
Software allocations
A.
Software allocations
Answers
B.
Software models
B.
Software models
Answers
C.
Foundation data
C.
Foundation data
Answers
D.
Software contracts
D.
Software contracts
Answers
E.
Software entitlements
E.
Software entitlements
Answers
Suggested answer: A, B, C, E
asked 23/09/2024
Charalambos Stavrou
34 questions

Question 4

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HOTSPOT

Match the best practice method for the amount of data:


Question 4
Correct answer: Question 4
asked 23/09/2024
Elena Albu
38 questions

Question 5

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When receiving an order, which data point is mandatory?

A.
Assigned To
A.
Assigned To
Answers
B.
Cost
B.
Cost
Answers
C.
Asset Tag
C.
Asset Tag
Answers
D.
Serial Number
D.
Serial Number
Answers
Suggested answer: C

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/procurement/ task/t_ReceiveAnAsset.html

Explanation:

asked 23/09/2024
Duncan Brundseaux
41 questions

Question 6

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Which of the following license metrics require allocations in order to maintain compliance? (Choose two.)

A.
Per Core
A.
Per Core
Answers
B.
Per User
B.
Per User
Answers
C.
Per Named Device
C.
Per Named Device
Answers
D.
Per Named User
D.
Per Named User
Answers
E.
Per Core (with CAL)
E.
Per Core (with CAL)
Answers
F.
Per Application Instance
F.
Per Application Instance
Answers
G.
Named User Plus
G.
Named User Plus
Answers
Suggested answer: B, D
asked 23/09/2024
Slawomir Marcjanski
28 questions

Question 7

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ServiceNow Discovery has 4 phases: Scanning; Classification; Identification; and Exploration.

In which phase is the software running on a device identified?

A.
Classification
A.
Classification
Answers
B.
Scanning
B.
Scanning
Answers
C.
Exploration
C.
Exploration
Answers
D.
Identification
D.
Identification
Answers
Suggested answer: A

Explanation:

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/discovery/ concept/c_GetStartedWithDiscovery.html

Explanation:

asked 23/09/2024
Wai Kiat Wong
34 questions

Question 8

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Which of the following are NOT features of the Publisher workbench navigation tree? (Choose two.)

A.
Expand and collapse tree links
A.
Expand and collapse tree links
Answers
B.
List of all publishers
B.
List of all publishers
Answers
C.
Software model compliance icons
C.
Software model compliance icons
Answers
D.
Filter products
D.
Filter products
Answers
E.
Compliance toggle switch
E.
Compliance toggle switch
Answers
F.
List of all publishers out of compliance
F.
List of all publishers out of compliance
Answers
Suggested answer: B, F

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software- asset-management2/concept/sam-license-workbench.html

Explanation:

asked 23/09/2024
Karl Ranson
42 questions

Question 9

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Which of the following are NOT tabs available on the License Workbench? (Choose three.)

A.
Publisher License Metrics
A.
Publisher License Metrics
Answers
B.
All Publishers
B.
All Publishers
Answers
C.
Publishers Out of Compliance
C.
Publishers Out of Compliance
Answers
D.
Publisher Software Models
D.
Publisher Software Models
Answers
E.
Publisher Compliance
E.
Publisher Compliance
Answers
F.
Pinned Publishers
F.
Pinned Publishers
Answers
Suggested answer: A, D, E

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software- asset-management2/concept/sam-license-workbench.html

Explanation:

asked 23/09/2024
Karol Ligeza
37 questions

Question 10

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Mechanism for mapping data from the import set table to the permanent table in ServiceNow is called:

A.
Mapping Assist
A.
Mapping Assist
Answers
B.
Transform Map
B.
Transform Map
Answers
C.
Reconciliation Map
C.
Reconciliation Map
Answers
D.
Discovery Map
D.
Discovery Map
Answers
Suggested answer: B

Explanation:

Reference: https://community.servicenow.com/community? id=community_Question:&sys_id=e785875ddb911f0858dcf4621f9619d7

Explanation:

asked 23/09/2024
Jessica Mahoney
37 questions
Total 141 questions
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