ServiceNow CIS-SAM Practice Test - Questions Answers, Page 3
List of questions
Question 21
If a customer does not like the way reconciliation runs or calculates compliance, it is okay to modify the scripts includes, business rules and other logic to accommodate the business requirement.
Question 22
Any product that accurately discovers software installations on computers in an environment can be used as the source for a Software Installation data.
Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/discovery/ concept/c_DiscoSWAssetMgmtTableSchema.html
Explanation:
Question 23
Publisher information such as general availability and end of life dates will be provided as part of what feature within ServiceNow?
Reference: https://docs.servicenow.com/bundle/london-software-asset-management/page/product/software- asset-management2/concept/c_SAMContentService.html
Explanation:
Question 24
What is the name of the Scheduled job that runs daily for normalization?
Reference: https://docs.servicenow.com/bundle/london-software-asset-management/page/product/software- asset-management2/concept/c_SAMDiscovery.html
Explanation:
Question 25
Which statements are true in regards to ServiceNow’s Client Software Distribution (CSD) functionality? (Choose two.)
Question 26
By default, which ServiceNow role can view reconciliation results?
Explanation:
When reconciliation runs, a list of reconciliation results is created that shows the compliance status of software products concerning discovery and entitlements. Users with the sam_user role can view reconciliation results.
Reference: https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software- assetmanagement2/concept/c_SAMReconciliation.html#d19217e223
Explanation:
Question 27
The process of determining compliance by comparing software rights owned with normalized software installations discovered is .
Reference: https://docs.servicenow.com/bundle/london-software-asset-management/page/product/software- asset-management2/concept/c_SAMLicensing.html
Explanation:
Question 28
In addition to creating a new purchase order for software licenses, additional remediation options are available in Software Model results to:
Question 29
The definition for in the Reconciliation Product result is: “Estimated cost of remediating noncompliance based on the least number of rights needed.”
Question 30
HOTSPOT
Match the type of result levels with the corresponding definition.
Question