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ServiceNow CIS-SAM Practice Test - Questions Answers, Page 3

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If a customer does not like the way reconciliation runs or calculates compliance, it is okay to modify the scripts includes, business rules and other logic to accommodate the business requirement.

A.
True
A.
True
Answers
B.
False
B.
False
Answers
Suggested answer: B

Any product that accurately discovers software installations on computers in an environment can be used as the source for a Software Installation data.

A.
True
A.
True
Answers
B.
False
B.
False
Answers
Suggested answer: B

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/discovery/ concept/c_DiscoSWAssetMgmtTableSchema.html

Explanation:

Publisher information such as general availability and end of life dates will be provided as part of what feature within ServiceNow?

A.
Reconciliation dimensions
A.
Reconciliation dimensions
Answers
B.
License change projection
B.
License change projection
Answers
C.
Software lifecycle content
C.
Software lifecycle content
Answers
D.
Normalization suggestions
D.
Normalization suggestions
Answers
Suggested answer:

Explanation:

Reference: https://docs.servicenow.com/bundle/london-software-asset-management/page/product/software- asset-management2/concept/c_SAMContentService.html

Explanation:

What is the name of the Scheduled job that runs daily for normalization?

A.
Create a Software Normalization
A.
Create a Software Normalization
Answers
B.
Software Installation Normalization
B.
Software Installation Normalization
Answers
C.
Software Model Cleanup
C.
Software Model Cleanup
Answers
D.
Discovery Model Normalization
D.
Discovery Model Normalization
Answers
Suggested answer: D

Explanation:

Reference: https://docs.servicenow.com/bundle/london-software-asset-management/page/product/software- asset-management2/concept/c_SAMDiscovery.html

Explanation:

Which statements are true in regards to ServiceNow’s Client Software Distribution (CSD) functionality? (Choose two.)

A.
Removes software daily utilizing a scheduled job.
A.
Removes software daily utilizing a scheduled job.
Answers
B.
ServiceNow does not have Client Software Distribution.
B.
ServiceNow does not have Client Software Distribution.
Answers
C.
The first stage in the CSD process flow is configuration.
C.
The first stage in the CSD process flow is configuration.
Answers
D.
CSD can automatically distribute and reclaim software without a license for Orchestration.
D.
CSD can automatically distribute and reclaim software without a license for Orchestration.
Answers
Suggested answer: C, D

By default, which ServiceNow role can view reconciliation results?

A.
sam_reconcile_user
A.
sam_reconcile_user
Answers
B.
sam_user
B.
sam_user
Answers
C.
sam_viewer
C.
sam_viewer
Answers
D.
sam_cmdb_user
D.
sam_cmdb_user
Answers
Suggested answer: B

Explanation:

Explanation:

When reconciliation runs, a list of reconciliation results is created that shows the compliance status of software products concerning discovery and entitlements. Users with the sam_user role can view reconciliation results.

Reference: https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software- assetmanagement2/concept/c_SAMReconciliation.html#d19217e223

Explanation:

The process of determining compliance by comparing software rights owned with normalized software installations discovered is .

A.
Discovery
A.
Discovery
Answers
B.
Allocation
B.
Allocation
Answers
C.
Normalization
C.
Normalization
Answers
D.
Reconciliation
D.
Reconciliation
Answers
Suggested answer: D

Explanation:

Reference: https://docs.servicenow.com/bundle/london-software-asset-management/page/product/software- asset-management2/concept/c_SAMLicensing.html

Explanation:

In addition to creating a new purchase order for software licenses, additional remediation options are available in Software Model results to:

A.
Update license metrics
A.
Update license metrics
Answers
B.
Create allocations
B.
Create allocations
Answers
C.
Remove unlicensed installations
C.
Remove unlicensed installations
Answers
D.
Remove software products
D.
Remove software products
Answers
Suggested answer: C

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software- assetmanagement2/concept/c_SAMReconciliation.html#d19217e223

Explanation:

The definition for in the Reconciliation Product result is: “Estimated cost of remediating noncompliance based on the least number of rights needed.”

A.
Reconciliation cost
A.
Reconciliation cost
Answers
B.
True-up cost
B.
True-up cost
Answers
C.
True-down cost
C.
True-down cost
Answers
D.
Over-licensed cost
D.
Over-licensed cost
Answers
Suggested answer: B

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software- asset-management2/task/t_ViewSWModelResults.html

Explanation:

HOTSPOT

Match the type of result levels with the corresponding definition.


Question 30
Correct answer: Question 30

Explanation:

Reference:

https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/softwareasset-management2/concept/c_SAMReconciliation.html

Explanation:

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