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ServiceNow CIS-SAM Practice Test - Questions Answers, Page 5

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In defining a Custom License Metric, in the Reconciliation Order field, the ‘metric rank priority’ number takes precedence.

A.
Lower
A.
Lower
Answers
B.
Impact
B.
Impact
Answers
C.
Higher
C.
Higher
Answers
D.
WBS
D.
WBS
Answers
Suggested answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software- asset-management2/task/add-custom-license-metric.html

Explanation:

Performance Analytics allows users to: (Choose three.)

A.
Track usage of a particular software.
A.
Track usage of a particular software.
Answers
B.
Assess publisher compliance over a period of time.
B.
Assess publisher compliance over a period of time.
Answers
C.
Configure software reclamation.
C.
Configure software reclamation.
Answers
D.
View trends of software license allocations.
D.
View trends of software license allocations.
Answers
Suggested answer: A, B, D

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-performance-analytics-andreporting/page/use/ performance-analytics/concept/c_PerformanceAnalytics.html

Explanation:

Software Asset Management (SAM) Professional reports can be delivered in which formats? (Choose three.)

A.
PowerPoint
A.
PowerPoint
Answers
B.
PDF
B.
PDF
Answers
C.
CSV
C.
CSV
Answers
D.
XLS
D.
XLS
Answers
Suggested answer: A, B, C

Which of the following elements are included in Operational Integration of a SAM practice? (Choose three.)

A.
Software Retirement
A.
Software Retirement
Answers
B.
Software License Contracts
B.
Software License Contracts
Answers
C.
Software Sourcing
C.
Software Sourcing
Answers
D.
License Change Projection
D.
License Change Projection
Answers
E.
Software Entitlements
E.
Software Entitlements
Answers
F.
Software Allocations
F.
Software Allocations
Answers
G.
Software Model Lifecycle
G.
Software Model Lifecycle
Answers
Suggested answer: E, F, G

Which of the following describes Practical Management within the capability blueprint?

A.
Improve management controls and drive immediate benefits.
A.
Improve management controls and drive immediate benefits.
Answers
B.
Know what you have so you can manage it.
B.
Know what you have so you can manage it.
Answers
C.
Improve efficiency and effectiveness through integration with other areas, such as request, procurement, and IT Service Management.
C.
Improve efficiency and effectiveness through integration with other areas, such as request, procurement, and IT Service Management.
Answers
D.
Achieve best in-class.
D.
Achieve best in-class.
Answers
Suggested answer: A

Explanation:

Reference: https://www.evergreensys.com/sampro-2019

Explanation:

Within the Capability Blueprint there are 4 tiers identified. Which tier is identified as Tier 1?

A.
Strategic Conformance
A.
Strategic Conformance
Answers
B.
Operational Integration
B.
Operational Integration
Answers
C.
Trustworthy Data
C.
Trustworthy Data
Answers
D.
Practical Management
D.
Practical Management
Answers
Suggested answer: C

Explanation:

Reference: https://www.evergreensys.com/sampro-2019

Explanation:

Within Software Asset Management there are many key terms to understand, what is the best definition for Software Allocation?

A.
One or more use rights assigned to a specific device or user.
A.
One or more use rights assigned to a specific device or user.
Answers
B.
Something acquired with use rights.
B.
Something acquired with use rights.
Answers
C.
The process of normalizing a discovered software installation to standardized values.
C.
The process of normalizing a discovered software installation to standardized values.
Answers
D.
Finding and recognizing software or a software feature on a device.
D.
Finding and recognizing software or a software feature on a device.
Answers
Suggested answer: C

What list can include manual creation, remediation options, and reclamation rules?

A.
Software Models Results
A.
Software Models Results
Answers
B.
Blacklisted Installations
B.
Blacklisted Installations
Answers
C.
Removal Candidates
C.
Removal Candidates
Answers
D.
Software Usage
D.
Software Usage
Answers
Suggested answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software- asset-management2/task/t_ViewSWModelResults.html

Explanation:

Blacklisted candidates are .

A.
Software installations that are not normalized
A.
Software installations that are not normalized
Answers
B.
Unlicensed and unallocated installations
B.
Unlicensed and unallocated installations
Answers
C.
Software installations not allowed in the network environment
C.
Software installations not allowed in the network environment
Answers
D.
Software installations with low usage
D.
Software installations with low usage
Answers
Suggested answer: B

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software- asset-management2/concept/c_SAMOptimization.html

Explanation:

Software Model Lifecycles can only be created for an external, publisher defined date.

A.
True
A.
True
Answers
B.
False
B.
False
Answers
Suggested answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-businessmanagement/page/product/application- portfolio-management/concept/lifecycle-datatimeline.html

Explanation:

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