ISTQB CTFL-2018 Practice Test - Questions Answers, Page 5

According to the IEEE 829 Standard for Software Test Documentation, an incident report should contain the following information:

Identifier: A unique identifier for the incident report

Summary: A brief summary of the incident

Incident description: A description of the incident, including:

Date: The date when the incident was observed

Author: The name of the person who reported the incident

Source: The software or system lifecycle process in which the incident was observed

Test case: The identification of the test case that caused the incident

Execution phase: The phase of test execution when the incident was observed

Environment: The hardware and software environment in which the incident was observed

Description: A description of the anomaly to enable reproduction of the incident

Expected result: The expected result of the test case

Actual result: The actual result of the test case

Reproducibility: An indication of whether the incident can be reproduced or not

Impact analysis: An analysis of the impact of the incident on other aspects of the software or system

Incident resolution: A description of how the incident was resolved, including:

Resolution date: The date when the incident was resolved

Resolver: The name of the person who resolved the incident

Resolution summary: A brief summary of how the incident was resolved

Status: The current status of the incident (e.g., open, closed, deferred)

Classification information: A classification of the cause and effect of the incident for metrics and reporting purposes

Therefore, among the options given in this question, only (i), (iii), and (iv) are part of an incident report based on IEEE 829.

Experience-based test design techniques are techniques that use the skill, intuition, and experience of testers to derive test cases, using error guessing and exploratory testing1.Error guessing is a technique that uses common sense and previous experience to guess where defects might occur in a system1.Exploratory testing is an approach that involves simultaneous learning, test design, and test execution1.Experience-based test design techniques are typically used when there is insufficient information or time to apply other more formal techniques1. They do not use decision tables, identify the structure of the system or software, or establish traceability from test conditions back to the specifications and requirements.

The effective ways to improve the communication and relationship between testers and others are A. a and b. Communicating factual information in a constructive way and trying to understand how the other person feels and why they react the way they do are both important skills for testers to have. Testers often have to report defects and problems that may not be well received by developers or users. Therefore, testers should communicate in a clear, objective, and respectful manner, avoiding personal attacks or blame. Testers should also empathize with the other person's perspective and emotions, and try to resolve any conflicts or misunderstandings in a positive way. A detailed explanation of communication skills for testers can be found in [A Study Guide to the ISTQB Foundation Level 2018 Syllabus], pages 107-108.

A valid reason for writing test cases based on experience and intuition is C. Tests based on experience and intuition can supplement formal techniques. Experience and intuition are valuable sources of test ideas that can help testers to identify potential risks, errors, or scenarios that may not be covered by formal techniques. Formal techniques are systematic methods that use rules or algorithms to derive test cases from the test basis (such as specifications, code, etc.). Formal techniques include black-box techniques (such as equivalence partitioning, boundary value analysis, etc.) and white-box techniques (such as statement coverage, decision coverage, etc.). Formal techniques can provide a high level of coverage and consistency, but they may not be able to capture all possible situations or behaviors of the system or component under test. Therefore, tests based on experience and intuition can supplement formal techniques by adding more diversity and creativity to the test cases. A detailed explanation of experience-based testing techniques can be found in [A Study Guide to the ISTQB Foundation Level 2018 Syllabus], pages 74-76.

A white box testing design technique is D. Statement testing. Statement testing is a white box testing technique that is based on an analysis of the structure of the component or system. Statement testing aims to cover every executable statement in the code at least once by the test cases. Statement testing can help to detect syntax errors, logic errors, or unreachable code in the system or component under test. Statement testing is usually performed at lower levels of testing, such as unit testing or component testing. A detailed explanation of statement testing can be found in [A Study Guide to the ISTQB Foundation Level 2018 Syllabus], pages 68-69.

Independent testing is important because C. Independent testers can verify assumptions made during specification and implementation of the system. Independent testing refers to testing performed by testers who are not involved in the development or use of the system or component under test. Independent testers can provide an unbiased and objective view of the quality of the system or component under test. Independent testers can also verify assumptions made by developers or users during specification and implementation of the system or component under test. Assumptions are statements that are believed to be true without proof or verification. Assumptions can lead to errors or defects if they are incorrect or inconsistent with reality. Independent testers can help to identify and validate assumptions by using different sources of information, such as requirements, specifications, standards, regulations, etc., and by applying different testing techniques, such as black-box techniques, white-box techniques, etc. A detailed explanation of independent testing can be found in [A Study Guide to the ISTQB Foundation Level 2018 Syllabus], pages 9-10.

Memory leaks are errors that occur when a program does not release memory that it has allocated, causing the system to run out of memory and slow down or crash. Memory leaks cannot be detected by structure-based testing techniques, which are based on the code structure and logic. Structure-based testing techniques can only find errors that are related to the control flow, data flow, or logic of the program. For example, they can find errors such as features that are only partially implemented, data structures that are used before initialization, or division by zero. To detect memory leaks, you need dynamic analysis tools that monitor the memory usage of the program during execution. You can find more information about structure-based testing techniques and dynamic analysis tools inA Study Guide to the ISTQB Foundation Level 2018 Syllabus, Chapter 4, Sections 4.2 and 4.31.

Testing tools can be used by both developers and testers for different purposes and at different stages of the software development life cycle. For example, developers can use tools such as unit testing frameworks, code coverage tools, debugging tools, static analysis tools, etc., to improve the quality of their code and find defects early. Testers can use tools such as test management tools, test design tools, test execution tools, test data preparation tools, performance testing tools, etc., to support their testing activities and increase their efficiency and effectiveness. The use of testing tools does not necessarily imply test automation, which is the use of software to perform or support test activities that would otherwise require manual intervention. Test automation is a complex and costly process that requires careful planning, design, implementation, maintenance, and evaluation. The use of testing tools also does not change the role of the test team, which is still responsible for defining the test strategy, designing the test cases, analyzing the test results, reporting the defects, etc. You can find more information about testing tools and test automation inA Study Guide to the ISTQB Foundation Level 2018 Syllabus, Chapter 61.

The 'Standard for Software Test Documentation' specification (IEEE 829) is a standard that defines a set of documents that can be used to document the test process and its outcomes. The standard provides an outline for each document, specifying its purpose, content, and format. However, the standard does not prescribe how to apply it in different contexts or projects. It is up to each organization or project to decide how to adapt the standard to their specific needs and situation. Therefore, the standard is not a rigid or mandatory requirement that must be followed strictly by all testers. Rather, it is a flexible and adaptable guideline that can be used as a reference or a starting point for creating test documentation regimes. You can find more information about IEEE 829 and test documentation inA Study Guide to the ISTQB Foundation Level 2018 Syllabus, Chapter 51.