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ITIL CASM Practice Test - Questions Answers, Page 2
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Question 11
What is Agile Service Management?
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Question 12
Which of the following is a benefit of Agile Service Management?
Question 13
What is a microprocess?
Question 14
Which is NOT a characteristic of Agile Process Improvement?
Question 15
Which is NOT an ITIL Guiding Principle?
Question 16
Which BEST describes the goal of Lean?
Question 17
What is Lean?
Question 18
Which event marks the beginning of a Sprint in Scrum?
Question 19
Which of the following is Scrum based on?
Question 20
An organization is currently managing some very complex projects and is struggling to keep team members properly focused so they deliver results on time. Which of the following could BEST help the teams focus on immediate needs and get more done?
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