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Microsoft MB-260 Practice Test - Questions Answers, Page 6

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Question 51

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You are a Customer Data Platform Specialist. The sales team asks you for an update on its requirement to be able to create a marketing list in Dynamics 365 Sales from audience insights data.

Which validation is necessary to satisfy the sales team's requirement?

Validate ecom_email field is part of the Customer entity profile, and it is not merged with any other email from a different source.

Validate ecom_email field is part of the Customer entity profile, and it is not merged with any other email from a different source.

Validate loyalty_email field is part of the unified customer entity profile, and it is not merged with any other email from a different source.

Validate loyalty_email field is part of the unified customer entity profile, and it is not merged with any other email from a different source.

Validate email field is part of the Loyalty Member entity and can be used as a filter when building a segment for export to Dynamics 365 Sales.

Validate email field is part of the Loyalty Member entity and can be used as a filter when building a segment for export to Dynamics 365 Sales.

Validate all contacts ingested from Dynamics 365 Sales are included in the segment and the proper filter is applied.

Validate all contacts ingested from Dynamics 365 Sales are included in the segment and the proper filter is applied.
Suggested answer: B

Explanation:

Ability to use segments from the audience insights to generate marketing lists:

The Sales team needs to generate a marketing campaign based on segment of customers who have a Loyalty email.

(loyalty.email)

Topic 4, Mixed Questions

asked 05/10/2024
Dominique Reemer
36 questions

Question 52

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You are a Customer Data Platform Specialist. You need to create relationships to connect entities so that they can be further used in defining segments and measures by the marketing team.

Which three relationship types are available in audience insights? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Non-editable system relationships, created by the system as part of the data unification process

Non-editable system relationships, created by the system as part of the data unification process

Non-editable system relationships, which are created automatically from ingesting data sources

Non-editable system relationships, which are created automatically from ingesting data sources

Editable inherited relationships, created by the system as part of the data unification process

Editable inherited relationships, created by the system as part of the data unification process

Editable custom relationships, created and configured by users

Editable custom relationships, created and configured by users

Non-editable inherited relationships, which are created automatically from ingesting data sources

Non-editable inherited relationships, which are created automatically from ingesting data sources
Suggested answer: A, D, E

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/relationships

asked 05/10/2024
Patrick Cheung
37 questions

Question 53

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You are a Customer Data Platform Specialist. Your company operates mainly in the business-to-business (B2B) space.

The chief marketing officer (CMO) asks you to implement audience insights and ensure that it can handle the company's B2B scenarios and data.

Which statement is correct when considering audience insights for business accounts versus individual consumers?

The out-of-the-box product recommendation prediction model is available for business accounts.

The out-of-the-box product recommendation prediction model is available for business accounts.

Data ingestion features are different for business accounts and individual customers.

Data ingestion features are different for business accounts and individual customers.

Some enrichment types are available only for individual customer scenarios, while others are exclusively available for business accounts.

Some enrichment types are available only for individual customer scenarios, while others are exclusively available for business accounts.

Business accounts and individual consumers share the same audience insights environment.

Business accounts and individual consumers share the same audience insights environment.
Suggested answer: C

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/work-with-business-accounts

asked 05/10/2024
Azahar Basri
21 questions

Question 54

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You are a Customer Data Platform Specialist. Your company's chief marketing officer (CMO) learns about Dynamics 365 Customer Insights engagement insights capability. Your CMO wants to understand how engagement insights can be used to enhance audience insights.

Which two statements describe the benefits of engagement insights? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

It allows you to collect, measure, and understand customer behavior on your website.

It allows you to collect, measure, and understand customer behavior on your website.

It allows you to create new customer profiles within engagement insights that can be exported to audience insights.

It allows you to create new customer profiles within engagement insights that can be exported to audience insights.

It allows you to send new customer leads directly to a marketing automation platform.

It allows you to send new customer leads directly to a marketing automation platform.

It allows you to link audience insights and engagement insights environments to enable bidirectional data flow.

It allows you to link audience insights and engagement insights environments to enable bidirectional data flow.
Suggested answer: A, D

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/engagement-insights/overview

asked 05/10/2024
Vladimir Kornfeld
41 questions

Question 55

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DRAG DROP

You are a Customer Data Platform Specialist. The chief marketing officer (CMO) asked you to look at different use cases as you are implementing the Customer Insights platform.

Which use case is applicable to either audience insights or engagement insights? To answer, drag the appropriate capability to the correct use case. Each capability may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.


Microsoft MB-260 image Question 55 101091 10052024125925000
Correct answer: Microsoft MB-260 image answer Question 55 101091 10052024125925000

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/engagement-insights/overview

https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/overview

asked 05/10/2024
Rajesh Maharajan
36 questions

Question 56

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DRAG DROP

You are a Customer Data Platform Specialist. You are in the process of implementing audience insights as the Customer Data Platform (CDP) solution for your company.

Your manager asks you to give a short presentation for new users who will be using audience insights and explain some of the benefits that audience insights will offer them.

Which user group will take which benefit from audience insights? To answer, drag the appropriate user group to the correct benefit. Each user group may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.


Microsoft MB-260 image Question 56 101092 10052024125925000
Correct answer: Microsoft MB-260 image answer Question 56 101092 10052024125925000

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/overview

asked 05/10/2024
Morten Sivertsen
30 questions

Question 57

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HOTSPOT

You are a Customer Data Platform Specialist. Your company has audience insights set up as their Customer Data Platform

(CDP). The product owner entered a user story on your backlog to add data from the new loyalty solution into the CDP. You defined the data source. You are ready to add the loyalty contacts to the data unification process.

Which new data entity area should you select in the Map phase of the data unification process?


Microsoft MB-260 image Question 57 101093 10052024125925000
Correct answer: Microsoft MB-260 image answer Question 57 101093 10052024125925000

Explanation:

Reference: https://powerobjects.com/customer-insights/microsoft-dynamics-365-contacts-to-customer-insights/

asked 05/10/2024
victoria nagy
37 questions

Question 58

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You are a Customer Data Platform Specialist. You completed all the steps in the match phase of the data unification process in the audience insights. You need to review and validate your match results.

Which three metrics are available for you to validate the results? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Unique matched records

Unique matched records

Matched records only

Matched records only

Matched and non-matched records

Matched and non-matched records

Unique source records

Unique source records

All source records

All source records
Suggested answer: B, C, D

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/match-entities

asked 05/10/2024
Jesserey Joseph
43 questions

Question 59

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You are a Customer Data Platform Specialist. You are in the process of implementing audience insights at a bank.

You finished setting up the different initial data sources. You are starting the unification process.

Which three tasks do you need to perform in the Mapping phase of the unification process? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

Identify the primary keys and semantic field types within the different entities.

Identify the primary keys and semantic field types within the different entities.

Identify the entities that you need to unify into a single profile.

Identify the entities that you need to unify into a single profile.

Identify the prioritization of similar fields between different entities.

Identify the prioritization of similar fields between different entities.

Select the fields you want to include the unified customer profile.

Select the fields you want to include the unified customer profile.

Identify rules for duplication between different entities.

Identify rules for duplication between different entities.
Suggested answer: A, B, D

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/map-entities

asked 05/10/2024
Paul Cessant
34 questions

Question 60

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You are a Customer Data Platform Specialist. Your marketing team is in the process of mapping entities and attributes in the data unification process of audience insights. You are assisting them with completing this task.

Which two statements correctly describe how audience insights handles the mapping of semantic types for entity attributes?

Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Attributes that are automatically mapped to a semantic type cannot be remapped to a custom semantic type.

Attributes that are automatically mapped to a semantic type cannot be remapped to a custom semantic type.

Attributes must be mapped to the semantic type of ID in order to be used as a primary key for the entity.

Attributes must be mapped to the semantic type of ID in order to be used as a primary key for the entity.

The "Define the data in the unmapped fields" section shows attributes that are not automatically mapped to a semantic type.

The "Define the data in the unmapped fields" section shows attributes that are not automatically mapped to a semantic type.

The "Review mapped fields" section shows all attributes for which a semantic type is automatically identified.

The "Review mapped fields" section shows all attributes for which a semantic type is automatically identified.
Suggested answer: D

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/map-entities

asked 05/10/2024
Dimitri Bennett
35 questions
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