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You are a Customer Data Platform Specialist. You completed unification and are looking to create relevant segments for your business. You want to identify insights on fields that overlap between segments.

Which statement is correct about using segment overlap?

A.

Audience insights will recommend which fields may be the most insightful to use for segment overlap analysis.

A.

Audience insights will recommend which fields may be the most insightful to use for segment overlap analysis.

Answers
B.

You can select up to three fields to analyze for overlap analysis when you create a new segment overlap.

B.

You can select up to three fields to analyze for overlap analysis when you create a new segment overlap.

Answers
C.

Audience insights will automatically select the fields for overlap analysis when you create a new segment overlap.

C.

Audience insights will automatically select the fields for overlap analysis when you create a new segment overlap.

Answers
D.

You can select one or more fields to analyze for overlap analysis when you create a new segment overlap.

D.

You can select one or more fields to analyze for overlap analysis when you create a new segment overlap.

Answers
Suggested answer: D

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/segment-insights

You are a Customer Data Platform Specialist. You created several customer segments. You want to identify differences between the segments that you created.

Which two statements are correct about using segment differentiations? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

The higher the difference score, the more the attributes differ between the two segments.

A.

The higher the difference score, the more the attributes differ between the two segments.

Answers
B.

You can compare a segment with the rest of your unified profiles or with another segment.

B.

You can compare a segment with the rest of your unified profiles or with another segment.

Answers
C.

You can only compare one segment with another segment.

C.

You can only compare one segment with another segment.

Answers
D.

The lower the difference score, the more the attributes differ between the two segments.

D.

The lower the difference score, the more the attributes differ between the two segments.

Answers
Suggested answer: A, B

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/segment-insights

You are a Customer Data Platform Specialist. Your company has audience insights set up as their Customer Data Platform solution. You transferred the management of the platform to a contractor. You want the contractor to manage the existing connections without having administrator access.

Which two statements are correct about allowing contributors to use a connection for exports? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Contributors will be able to use the connection if you select them in the "choose who can use this connection" screen.

A.

Contributors will be able to use the connection if you select them in the "choose who can use this connection" screen.

Answers
B.

Contributors will see shared connections and can manage every export that uses this specific connection.

B.

Contributors will see shared connections and can manage every export that uses this specific connection.

Answers
C.

Contributors will have their exports removed if their permissions are changed.

C.

Contributors will have their exports removed if their permissions are changed.

Answers
D.

Contributors will be able to view or edit the connection after being given permission to use the connection.

D.

Contributors will be able to view or edit the connection after being given permission to use the connection.

Answers
Suggested answer: A, B

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/connections

You are a Customer Data Platform Specialist. The primary audience for your instance of audience insights is business accounts. You need to show audience insights data to Dynamics 365 Sales users without updating data in Dataverse.

Which Customer Card Add-in controls requires you to create semantic entity mapping before you can use it?

A.

Contacts control

A.

Contacts control

Answers
B.

Intelligence control

B.

Intelligence control

Answers
C.

Customer details control

C.

Customer details control

Answers
D.

Enrichments control

D.

Enrichments control

Answers
Suggested answer: A

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/customer-card-add-in

You are a Customer Data Platform Specialist. You completed an initial implementation of audience insights. The marketing team wants to send a survey to customers. The survey will determine their interest in several new services that your company may begin offering.

The marketing team will use a new survey website that can provide the results in a format that allows you to perform a custom SFTP import without going through the data unification process.

How can you display the levels of interest a customer has in each new service to users in Dynamics 365 Sales?

A.

Configure an export to Dynamics 365 Sales, and add the fields to the contact form.

A.

Configure an export to Dynamics 365 Sales, and add the fields to the contact form.

Answers
B.

Enable the Customer Card Add-in, and add the timeline control to the contact form.

B.

Enable the Customer Card Add-in, and add the timeline control to the contact form.

Answers
C.

Create a Power BI report that queries the activity timeline, and embed it on the contact form.

C.

Create a Power BI report that queries the activity timeline, and embed it on the contact form.

Answers
D.

Enable the Customer Card Add-in, and add the enrichment control to the contact form.

D.

Enable the Customer Card Add-in, and add the enrichment control to the contact form.

Answers
Suggested answer: D

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/customer-card-add-in

https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/enrichment-sftp-custom-import

You are a Customer Data Platform Specialist. Some of the data your company stores need to adhere to strict organization compliance and security when establishing connections and exports. Your information technology department tells you that you must use a dedicated Azure key vault with your audience insights environment to help the organization meet its compliance requirements. The dedicated key vault will be used to stage and use secrets in an organization's compliance boundary.

Which two statements are true about using audience insights and Azure Key Vault to store the secrets for each of the connections set up?

NOTE: Each correct selection is worth one point.

A.

You must have administrator role in audience insights.

A.

You must have administrator role in audience insights.

Answers
B.

The key vault must have Key Vault firewall enabled.

B.

The key vault must have Key Vault firewall enabled.

Answers
C.

The key vault is in the same Azure location as the audience insights environment.

C.

The key vault is in the same Azure location as the audience insights environment.

Answers
D.

Audience insights can write secrets or overwrite secrets into the key vault.

D.

Audience insights can write secrets or overwrite secrets into the key vault.

Answers
Suggested answer: A, C

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/use-azure-key-vault

You are a Customer Data Platform Specialist. You successfully installed the Customer Card Add-in and the required add-in control in Dynamics 365 Sales app. You need to show customer enrichment data from audience insights in the Dynamics 365 Sales application.

Which two statements must be true for you to show the required data on a Customer Card Add-in control? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Customer details control is successfully installed and added to the Contact form.

A.

Customer details control is successfully installed and added to the Contact form.

Answers
B.

Active enrichment is applied to customer profiles.

B.

Active enrichment is applied to customer profiles.

Answers
C.

Contacts from Dynamics 365 Sales are included in the audience insights unification process.

C.

Contacts from Dynamics 365 Sales are included in the audience insights unification process.

Answers
D.

Measure Control is successfully installed and added to the Contact form.

D.

Measure Control is successfully installed and added to the Contact form.

Answers
Suggested answer: A, B

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/customer-card-add-in

You are a Customer Data Platform Specialist. Your company uses both audience insights and Dynamics 365 Sales. To enhance the customer information within Dynamics 365, you asked the Dynamics 365 administrators to add the audience insights timeline as a Customer Card add-in control on the contact form.

The Dynamics 365 administrators asked you to update the company's Dynamics 365 user guide and explain how users can use the timeline.

Which action can users perform within the added customer card add-in timeline in Dynamics 365?

A.

Filter the activities on the timeline.

A.

Filter the activities on the timeline.

Answers
B.

Delete the activity from the timeline.

B.

Delete the activity from the timeline.

Answers
C.

Edit the activity from the timeline.

C.

Edit the activity from the timeline.

Answers
D.

Open the activity from the timeline.

D.

Open the activity from the timeline.

Answers
E.

Sort the activities on the timeline.

E.

Sort the activities on the timeline.

Answers
Suggested answer: A

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/activities

You are a Customer Data Platform Specialist. You need to create an additional audience insights environment based on the existing configuration in the development environment.

Which two statements are correct when creating an additional environment with limited amount of required configuration?

Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

In Type select Trial, Region, and click next to connect to the Azure Data Lake Storage Account.

A.

In Type select Trial, Region, and click next to connect to the Azure Data Lake Storage Account.

Answers
B.

In the Create New Environment dialog window, enter "UAT1" name. Check Copy from exiting environment and select "Dev" from the option set.

B.

In the Create New Environment dialog window, enter "UAT1" name. Check Copy from exiting environment and select "Dev" from the option set.

Answers
C.

In the Create New Environment dialog window, enter "UAT1" name. Check Copy from exiting environment, and select DEV1 from the list.

C.

In the Create New Environment dialog window, enter "UAT1" name. Check Copy from exiting environment, and select DEV1 from the list.

Answers
D.

In Type select Sandbox, Region, and click next to connect to the Azure Data Lake Storage Account.

D.

In Type select Sandbox, Region, and click next to connect to the Azure Data Lake Storage Account.

Answers
Suggested answer: C, D

Explanation:

Creating a sandbox environment that mirrors the current development environment Create a sandbox environment called UAT1 and copy configurations from env. "DEV1".

- Note: there is also an exiting environment called "Dev" and it is not configured correctly and should not be copied

DRAG DROP

As a Customer Data Platform Specialist, you set up audience insights as the new Customer Data Platform.

The product owner wants you to make sure that data sources are refreshed daily.

Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.


Question 90
Correct answer: Question 90

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/system

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