In a transformational program, all projects are on track and delivering their objectives. However, stakeholders are hesitant to take on the new processes because performance in the current environment may not be representative of actual performance. Stakeholders fear that the program will fail to provide the service required.
To assure positive performance in the current environment, the program manager should do which of the following?

Question

In a transformational program, all projects are on track and delivering their objectives. However, stakeholders are hesitant to take on the new processes because performance in the current environment may not be representative of actual performance. Stakeholders fear that the program will fail to provide the service required.

To assure positive performance in the current environment, the program manager should do which of the following?

Katlego Nkwane · Accepted Answer

Discuss concerns with stakeholders and mitigate them by changing the processes that will be delivered.

Katlego Nkwane · Answer

Ensure the new processes will perform better than the current processes.

Katlego Nkwane · Answer

Ask the program steering committee to endorse the new processes and current program schedule and deliverables.

Katlego Nkwane · Answer

Meet with stakeholders to ensure they understand that the expectations for the new processes are superior to the current processes.

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