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Question 5 - Certified B2B Commerce Administrator discussion

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Northern Trail Outfitters (NTO) exports Order Summary data from its org. A developer launches Data Loader, selects Order Summary, clicks the Select All Fields button, and clicks

Finish. Custom fields are defined in the Cart and Order Summary objects and successfully mapped from Cart to Order Summary during checkout. However, all three custom fields in the Order Summary are empty in the export file.

What is the most likely cause?

A.
There was a misspelling in one of the custom fields.
Answers
A.
There was a misspelling in one of the custom fields.
B.
The developer does not have access to the fields.
Answers
B.
The developer does not have access to the fields.
C.
The Cart to Order action does not support the mapping of custom fields.
Answers
C.
The Cart to Order action does not support the mapping of custom fields.
D.
The developer can export Order Summary records only by using Data Export Service.
Answers
D.
The developer can export Order Summary records only by using Data Export Service.
Suggested answer: B

Explanation:

One possible reason for the custom fields in the Order Summary to be empty in the export file is that the developer does not have access to the fields. Data Loader respects the sharing and security settings of Salesforce objects and fields. Therefore, if the developer does not have access to view or edit the custom fields in the Cart and Order Summary objects based on their profile or role permissions, the fields will not be included in the export file. The other options are not likely causes because:

A misspelling in one of the custom fields would not affect the mapping from Cart to Order Summary or the export of Order Summary data. It would only affect the display of the field label or API name.

The Cart to Order action does support the mapping of custom fields as long as certain patterns are followed.To be automatically mapped, the custom field needs to exist in the Cart, Order and OrderSummary objects and have the same API name, supported data type and field configuration1.

The developer can export Order Summary records by using Data Loader or Data Export Service. Data Loader is a client application that can export data for one or more standard or custom objects. Data Export Service is a web-based tool that can export data for all objects in an org on a weekly or monthly basis.

asked 23/09/2024
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