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Question 136 - Certified Business Analyst discussion

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Universal Containers has planned an initiative to assess its Salesforce org to identify areas of risk and has asked the business analyst (BA) to provide an analysis of its current state. The BA will utilize Salesforce Optimizer for the assessment.

How should the BA use the output from the tool?

A.
Understand the project scope.
Answers
A.
Understand the project scope.
B.
Verify Lightning page loading time.
Answers
B.
Verify Lightning page loading time.
C.
Identify top project priorities.
Answers
C.
Identify top project priorities.
Suggested answer: C

Explanation:

The business analyst should use the output from the Salesforce Optimizer tool to identify top project priorities. Salesforce Optimizer is a tool that analyzes a Salesforce org and provides recommendations and best practices for improving performance, security, usability, and maintenance. Salesforce Optimizer generates a report that highlights any issues or risks in the org, such as unused fields, inactive users, complex sharing rules, etc., as well as suggests actions for resolving them. The business analyst should use the output from the Salesforce Optimizer tool to identify top project priorities by reviewing the report and ranking or ordering the issues or risks based on their impact, urgency, dependency, or value. The business analyst should also communicate and align with the stakeholders on the project priorities and scope.

Reference: https://help.salesforce.com/s/articleView?id=sf.optimizer.htm&type=5

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asked 23/09/2024
Jeffrey VanBemmel
39 questions
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