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Question 51 - Certified Contact Center discussion

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The legal team emphasizes data security and compliance. How can future functionality address this?

A.
Implement field-level security to restrict access to sensitive data based on user roles and permissions.
Answers
A.
Implement field-level security to restrict access to sensitive data based on user roles and permissions.
B.
Encrypt customer data at rest and in transit to protect against unauthorized access.
Answers
B.
Encrypt customer data at rest and in transit to protect against unauthorized access.
C.
Conduct regular security audits and vulnerability assessments to identify potential risks.
Answers
C.
Conduct regular security audits and vulnerability assessments to identify potential risks.
D.
All of the above, combined for a comprehensive approach to data security and compliance.
Answers
D.
All of the above, combined for a comprehensive approach to data security and compliance.
Suggested answer: D

Explanation:

Implementing a combination of field-level security, encryption, and regular security audits addresses the concerns of data security and compliance comprehensively. Field-level security ensures that sensitive data is accessible only to authorized users based on their roles. Encryption of data at rest and in transit protects it from unauthorized access or breaches. Regular security audits and vulnerability assessments help in identifying and mitigating potential risks, ensuring that the system remains secure and compliant with legal requirements.

asked 23/09/2024
samresh mahata
36 questions
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