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Question 169 - Certified Contact Center discussion

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The best dashboard in Service Analytics for UC's service report requirement is Sidebar-By Customer.

Universal Containers (UC) has a requirement to create a service report that contains 50 object references. Which steps should UC take to achieve this?

A.
Create 10 service reports Select the objects Combine the service reports
Answers
A.
Create 10 service reports Select the objects Combine the service reports
B.
Create a custom report type Select four object relationships Select adal from extra objects
Answers
B.
Create a custom report type Select four object relationships Select adal from extra objects
C.
Create a Visualforce service report Create objects and fields the Vict into the objects and fields in the report
Answers
C.
Create a Visualforce service report Create objects and fields the Vict into the objects and fields in the report
Suggested answer: B

Explanation:

To create a service report containing references to 50 objects, Universal Containers should follow these steps:

Create a custom report type: This allows for the definition of primary and related objects.

Select up to four object relationships: This structures the primary relationships needed for the report.

Add fields from additional related objects: This extends the report's scope to include up to 50 object references by pulling in fields from other relevant objects. This method provides a scalable approach to complex reporting needs within Salesforce.

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asked 23/09/2024
Yasser Mohamed Mohamed
45 questions
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