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Question 41 - Certified Education Cloud Consultant discussion

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Career Services wants to import internship information from a spreadsheet into Salesforce. Student contact and educational information is populated from the Student Information System (SIS) to Salesforce. The spreadsheet has a list of interns, their student ID numbers, their email addresses, company phone numbers, company names, and start and end dates.

Which external ID should the consultant recommend to match spreadsheet information with the Salesforce Contact record?

A.
Email address
Answers
A.
Email address
B.
Student number
Answers
B.
Student number
C.
Company name
Answers
C.
Company name
D.
Company phone
Answers
D.
Company phone
Suggested answer: B

Explanation:

The student number is the external ID that the consultant should recommend to match spreadsheet information with the Salesforce Contact record. The external ID is a field that uniquely identifies a record and can be used to match records from different data sources. The student number is a unique identifier for each student that can be used to match the spreadsheet information with the Contact record in Salesforce. The email address, company name, and company phone are not unique identifiers for each student and cannot be used as external IDs.

Reference:

https://help.salesforce.com/s/articleView?id=sf.data_loader_match_record.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.customize_externalid.htm&type=5

asked 23/09/2024
mohamed mamdouh
43 questions
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