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Question 79 - Certified Education Cloud Consultant discussion

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A higher education institution has used Salesforce for many years and has Person Accounts enabled. The institution wants to install the Education Data Architecture (EDA) in its existing Salesforce environment.

Which consideration should the consultant discuss with the institution?

A.
Person Accounts are unsupported in EDA.
Answers
A.
Person Accounts are unsupported in EDA.
B.
A support ticket is required to disable Person Accounts.
Answers
B.
A support ticket is required to disable Person Accounts.
C.
Person Accounts can only be merged with Administrative Accounts.
Answers
C.
Person Accounts can only be merged with Administrative Accounts.
Suggested answer: A

Explanation:

In Education Cloud, data about individual people, such as students, faculty, alumni, and external contacts, are saved on the Account object as Person Accounts.However, when it comes to EDA, Person Accounts are not supported because EDA uses a different account model designed to accommodate the complex relationships and affiliations unique to educational institutions2.It's important to discuss with the institution that if they want to use EDA, they will need to consider how to handle existing Person Accounts, as they would need to transition to the EDA account model, which does not support Person Accounts directly1.

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asked 23/09/2024
Rickey Dickens
38 questions
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