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Question 151 - Certified Education Cloud Consultant discussion

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An Advancement office wants a declaratively configured, public-facing form that creates data in Salesforce.

Which solution should the consultant recommend to meet the requirement?

A.
An app on the AppExchange
Answers
A.
An app on the AppExchange
B.
Process Builder
Answers
B.
Process Builder
C.
Email-to-case
Answers
C.
Email-to-case
Suggested answer: A

Explanation:

The consultant should recommend an app on the AppExchange to create a declaratively configured, public-facing form that creates data in Salesforce, such as FormAssembly or Formstack, which are web form builders that integrate with Salesforce. Process Builder is a tool that automates business processes based on certain criteria or actions, not a form builder. Email-to-case is a feature that converts emails from customers into cases in Salesforce, not a form builder.

Reference:

https://appexchange.salesforce.com/appxStore?type=Product&keywords=form

https://help.salesforce.com/s/articleView?id=sf.process_overview.htm&type=5

asked 23/09/2024
Deshawn Sharpe
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