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Question 175 - Certified Education Cloud Consultant discussion

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Staff in Continuing and Professional Education use Salesforce and Pardot for marketing and management of its certificate programs. Staff occasionally need to view course payment information that they can access in a separate transaction system. The system admin wants Salesforce to contain only CRM data for reports and automation.

Which data management strategy should the consultant recommend for course payment information?

A.
Migrate course payments to pardot and Salesforce.
Answers
A.
Migrate course payments to pardot and Salesforce.
B.
Manage course payments in the transaction system and Pardot.
Answers
B.
Manage course payments in the transaction system and Pardot.
C.
Manage course payments in the transaction system.
Answers
C.
Manage course payments in the transaction system.
D.
Integrate course payments from Salesforce to the transaction system.
Answers
D.
Integrate course payments from Salesforce to the transaction system.
Suggested answer: C

Explanation:

The consultant should recommend to manage course payments in the transaction system as a data management strategy for course payment information. This means that the course payment information will not be stored or processed in Salesforce or Pardot, but rather in a separate system that is designed for handling transactions. This can help the system admin keep Salesforce clean and focused on CRM data for reports and automation, and avoid data duplication, integration issues, or security risks. Migrating course payments to Pardot and Salesforce, managing course payments in the transaction system and Pardot, or integrating course payments from Salesforce to the transaction system are not data management strategies that can help the system admin keep Salesforce clean and focused on CRM data for reports and automation.

Reference:

https://help.salesforce.com/s/articleView?id=sf.data_management.htm&type=5

https://trailhead.salesforce.com/en/content/learn/modules/data-management

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asked 23/09/2024
Malik Rubio
40 questions
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