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Question 121 - Certified Financial Services Cloud discussion

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A wealth management firm is looking to start tracking its clients' hobbies for marketing purposes in Salesforce. Which Financial Services Cloud feature is most suitable for this?

A.
Interest Tags
Answers
A.
Interest Tags
B.
Alerts
Answers
B.
Alerts
C.
Topics
Answers
C.
Topics
D.
Engagement Topics
Answers
D.
Engagement Topics
Suggested answer: A

Explanation:

The Financial Services Cloud feature that is most suitable for tracking clients' hobbies for marketing purposes is Interest Tags. Interest Tags are features that allow users to add tags to contacts or individuals based on their interests or preferences. Users can create custom interest tags or use predefined ones from FSC. By using Interest Tags, the wealth management firm can capture its clients' hobbies and use them for marketing segmentation or personalization.

asked 23/09/2024
Kingsley Tibs
43 questions
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