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Question 29 - Certified Marketing Cloud Account Engagement Specialist discussion

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What happens to wait when a user paused an engagement studio and the prospect still has time remaining on the wait period.

A.
The wait time is paused and the prospect will finish the remaining wait time when the program resumes and process to next step.
Answers
A.
The wait time is paused and the prospect will finish the remaining wait time when the program resumes and process to next step.
B.
The wait time continues to process and the prospect will immediately process to next step once the remaining wait time is fulfilled.
Answers
B.
The wait time continues to process and the prospect will immediately process to next step once the remaining wait time is fulfilled.
C.
The wait time is paused and the prospect will immediately process to next step when program resumes.
Answers
C.
The wait time is paused and the prospect will immediately process to next step when program resumes.
D.
The wait time continues to process and the prospect will immediately process to next step when program resumes.
Answers
D.
The wait time continues to process and the prospect will immediately process to next step when program resumes.
Suggested answer: A

Explanation:

What happens to the wait time when a user pauses an engagement studio program and the prospect still has time remaining on the wait period is that the wait time is paused and the prospect will finish the remaining wait time when the program resumes and proceed to the next step. An engagement studio program is a program that automates the delivery of emails and other actions based on the behavior and criteria of the prospects. A wait time is a period of time that the program waits before executing the next step. When a user pauses an engagement studio program, the prospects in the program are also paused and their wait times are not affected. Therefore, when the user resumes the program, the prospects resume from where they left off and finish the remaining wait time before moving to the next step. The other options are not what happens to the wait time when a user pauses an engagement studio program.Reference[Engagement Studio FAQ]

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asked 23/09/2024
Updesh Kumar
37 questions
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