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Question 4 - Certified Marketing Cloud Account Engagement Specialist discussion

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By default Marketing Cloud Account Engagement will sync with what types of accounts in Salesforce?

A.
Contact Accounts
Answers
A.
Contact Accounts
B.
Lead Accounts
Answers
B.
Lead Accounts
C.
Persons Accounts
Answers
C.
Persons Accounts
Suggested answer: A

Explanation:

By default, Marketing Cloud Account Engagement will sync with contact accounts in Salesforce. Contact accounts are the standard account type in Salesforce, where each account can have multiple contacts related to it. Marketing Cloud Account Engagement can sync with contact accounts and their related contacts, leads, and opportunities. However, Marketing Cloud Account Engagement can also sync with person accounts in Salesforce, if they are enabled in your org. Person accounts are a special account type in Salesforce, where each account is also a contact. Marketing Cloud Account Engagement can sync with person accounts and their related opportunities, but not with leads. To sync with person accounts, you need to enable the option in the Salesforce connector settings in Marketing Cloud Account Engagement. For more details --->121314

asked 23/09/2024
Arkadi Popov
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