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Question 137 - Certified Marketing Cloud Account Engagement Specialist discussion

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How can a Prospects score be changed?

A.
Segmentation rule
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A.
Segmentation rule
B.
Profile
Answers
B.
Profile
C.
Completion Actions
Answers
C.
Completion Actions
D.
Manually
Answers
D.
Manually
Suggested answer: C, D

Explanation:

A prospect's score is a numerical value that indicates their level of interest in your products or services. You can change a prospect's score in two ways: using completion actions or manually. Completion actions are tasks that are performed after a prospect successfully completes a marketing element, such as a form, landing page, or custom redirect. You can use completion actions to adjust a prospect's score based on their behavior. Manually, you can edit a prospect's score by entering a new value in the score field on their record. You cannot change a prospect's score using segmentation rules or profiles.

Reference: [Scoring],Completion Actions, [Edit Prospects]

asked 23/09/2024
alvaro Vasconcelos
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