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Question 219 - Certified Marketing Cloud Account Engagement Specialist discussion

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Which action removes the [[crm_deleted]] flag from a prospect record?

A.
Undeleting the record in Salesforce
Answers
A.
Undeleting the record in Salesforce
B.
Re-submitting a form by a prospect
Answers
B.
Re-submitting a form by a prospect
C.
Unchecking 'CRM Deleted- on the prospect record
Answers
C.
Unchecking 'CRM Deleted- on the prospect record
D.
Removing the prospect from the Marketing Cloud Account Engagement recycle bin
Answers
D.
Removing the prospect from the Marketing Cloud Account Engagement recycle bin
Suggested answer: A

Explanation:

The [[crm_deleted]] flag is a system field that indicates whether a prospect record has been deleted in Salesforce. The only action that removes this flag from a prospect record is undeleting the record in Salesforce.Re-submitting a form by a prospect, unchecking ''CRM Deleted'' on the prospect record, or removing the prospect from the Marketing Cloud Account Engagement recycle bin will not remove the flag, as the prospect will still be deleted in Salesforce2.

Reference:2: [System Fields]

asked 23/09/2024
Ramesh K
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