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Question 47 - Certified Process Automation discussion

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Which of the following are true regarding the Lead Conversion process? Choose two

A.
An Account is created if one with the same name is not found
Answers
A.
An Account is created if one with the same name is not found
B.
A Contact is created if one with the same name is not found
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B.
A Contact is created if one with the same name is not found
C.
An Opportunity is always created
Answers
C.
An Opportunity is always created
D.
Custom Lead fields can be inserted into standard or custom Account, Contact or Opportunity fields.
Answers
D.
Custom Lead fields can be inserted into standard or custom Account, Contact or Opportunity fields.
Suggested answer: A, D

Explanation:

During the Lead Conversion process in Salesforce, an Account is created if an existing one with the same name isn't found. Additionally, Salesforce allows for the mapping of custom Lead fields to standard or custom fields on Account, Contact, or Opportunity objects, ensuring that important information from the Lead is preserved and transferred during conversion.

Reference: Salesforce Help - Customize How Leads Get Converted

asked 23/09/2024
nico farina
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