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Administrator has seen an increased number of tickets logged by end reporting Flow errors. To analyze flows in the org, where should the should Administrator to identify which Flows are causing are causing the most errors?

A.
In Setup, go to Process Automation and select Automation Home.
A.
In Setup, go to Process Automation and select Automation Home.
Answers
B.
In Setup, go to Flows and select the 'Recently Viewed' List View.
B.
In Setup, go to Flows and select the 'Recently Viewed' List View.
Answers
C.
In Setup, type 'Queue' in the quick search menu and select 'Queues'.
C.
In Setup, type 'Queue' in the quick search menu and select 'Queues'.
Answers
D.
In Setup, go to Process Automation and select Paused Flow Interviews.
D.
In Setup, go to Process Automation and select Paused Flow Interviews.
Answers
Suggested answer: A

Explanation:

To analyze flows and identify which ones are causing the most errors, an Administrator should navigate to Automation Home in Setup. This section provides a centralized view of all automation tools, including Flows, and offers insights into the performance and errors associated with each flow, helping administrators to troubleshoot and optimize processes.

Reference: Salesforce Help - Monitor and Troubleshoot Flows

What should you avoid inside a loop?

A.
Assigning new values to variables.
A.
Assigning new values to variables.
Answers
B.
Displaying data to the user.
B.
Displaying data to the user.
Answers
C.
Executing actions, such as creating or updating records.
C.
Executing actions, such as creating or updating records.
Answers
D.
Nesting another loop.
D.
Nesting another loop.
Answers
Suggested answer: C

Explanation:

Inside a loop in a Salesforce flow, it's recommended to avoid executing actions such as creating or updating records directly. This can lead to hitting governor limits due to the potentially high number of operations being performed in a single transaction. Instead, it's better to collect the changes in a collection variable and perform bulk DML operations outside the loop.

Reference: Salesforce Developer Blog - Best Practices for Designing Efficient Flows

The Salesforce Admin needs to automate a process that sends an approval request to the VP of Sales for any account record that changes from Prospect to New Customer. What process automation capabilities would the Admin use to meet this requirement?

A.
Use an Apex Trigger to change the Account field value from 'prospect' to 'customer' and email the Account Owner as a reminder to get an approval from their Manager.
A.
Use an Apex Trigger to change the Account field value from 'prospect' to 'customer' and email the Account Owner as a reminder to get an approval from their Manager.
Answers
B.
Use a Record Trigger Flow to change the Account field value from 'prospect' to 'customer' and email the Account Owner.
B.
Use a Record Trigger Flow to change the Account field value from 'prospect' to 'customer' and email the Account Owner.
Answers
C.
Use a Flow to update the field and trigger on Approval Process to notify the VP of Sales.
C.
Use a Flow to update the field and trigger on Approval Process to notify the VP of Sales.
Answers
D.
Use o Process to monitor t changed field value on the Account object from 'prospect' to 'customer' and an action to submit the record to an Approval Process
D.
Use o Process to monitor t changed field value on the Account object from 'prospect' to 'customer' and an action to submit the record to an Approval Process
Answers
Suggested answer: C

Explanation:

To automate the process of sending an approval request when an Account record changes from Prospect to New Customer, the best approach would be to use Salesforce Flow to update the Account field value and then trigger an Approval Process to notify the VP of Sales. This approach allows for a more flexible and powerful automation compared to using Apex Triggers or Process Builder alone. Salesforce Flow can detect record changes and perform complex logic, including updating records and initiating approval processes. The Approval Process can then be configured to send an approval request to the VP of Sales. This solution aligns with Salesforce's best practices for leveraging declarative automation tools before resorting to code.

Reference: Salesforce Help Documentation on Flow and Approval Processes.

Which tools are included with the Lightning Flow product?

A.
Lightning Experience and Flow Builder
A.
Lightning Experience and Flow Builder
Answers
B.
Process Builder. Flow Builder, and Approvals
B.
Process Builder. Flow Builder, and Approvals
Answers
C.
Process Builder and Flow Builder
C.
Process Builder and Flow Builder
Answers
D.
Lightning App Builder and Process Builder
D.
Lightning App Builder and Process Builder
Answers
Suggested answer: B

Explanation:

Lightning Flow encompasses several tools designed to automate business processes in Salesforce, including Process Builder, Flow Builder, and Approvals. Process Builder is ideal for creating automated processes based on record changes. Flow Builder provides a more comprehensive platform for building complex workflows with conditional logic and user interactions. Approvals are used to automate the approval process, allowing for record approval requests and tracking. Together, these tools provide a robust set of options for automating business processes within Salesforce.

Reference: Salesforce Help - Lightning Flow

Which three building blocks are used to create a Flow?

A.
Resources
A.
Resources
Answers
B.
Screens
B.
Screens
Answers
C.
Connectors
C.
Connectors
Answers
D.
Elements
D.
Elements
Answers
E.
Process
E.
Process
Answers
Suggested answer: A, C, D

Explanation:

There are 3 main ''building blocks'' of any Flow:

1.Elementsare the individual building blocks of the Flow. These perform logical actions such as assignments, decisions, or loops. There are also data elements that will query the database or commit record changes.

2.Connectorsdetermine which element leads to which. Winter '21 enables Auto-Layout, and connects the Elements together automatically.

3.Resourcesare the individual variables of data that are to be used in a Flow -- these can be strings of text, numbers, records, formulae, or collections.

Which three of the following are the key component to build a process in Process Builder?

A.
Action
A.
Action
Answers
B.
Scheduler
B.
Scheduler
Answers
C.
Timer
C.
Timer
Answers
D.
Criteria Node
D.
Criteria Node
Answers
E.
Trigger
E.
Trigger
Answers
Suggested answer: A, D, E

Explanation:

The key components to build a process in Process Builder are Action, Criteria Node, and Trigger. Actions define the operations to be performed when the criteria are met, such as updating a record or sending an email. Criteria Nodes specify the conditions that must be satisfied for the actions to execute. The Trigger is the event that initiates the process, such as a record creation or update. These components work together to enable administrators to automate business processes based on specific events and conditions within Salesforce.

Reference: Salesforce Help Documentation on Process Builder.

An administrator wants to route an employee's time-off request to their manager for approval. Which tool should the administrator use?

A.
Process Builder
A.
Process Builder
Answers
B.
Approvals
B.
Approvals
Answers
C.
Workflow Rules
C.
Workflow Rules
Answers
D.
Flow Builder
D.
Flow Builder
Answers
Suggested answer: B

Explanation:

For routing an employee's time-off request to their manager for approval, the best tool to use is Approvals. Salesforce Approvals provide a framework for defining approval processes, including specifying approvers, setting up approval steps, and determining the actions to take at each stage of the process. This tool is specifically designed to handle use cases involving approval workflows, making it well-suited for managing time-off requests.

Reference: Salesforce Help Documentation on Approval Processes.

What should be avoided within the loop when working web flows?

A.
Executing actions like creating or updating records
A.
Executing actions like creating or updating records
Answers
B.
Displaying data to the user
B.
Displaying data to the user
Answers
C.
Assignment new values to variables.
C.
Assignment new values to variables.
Answers
D.
Nesting another loop.
D.
Nesting another loop.
Answers
Suggested answer: D

Explanation:

When working with loops in Salesforce flows, it's recommended to avoid nesting another loop within a loop (D). Nested loops can significantly increase the complexity and processing time of the flow, potentially leading to performance issues. Instead, it's advisable to design the flow in a way that minimizes the need for nested loops, possibly by restructuring the flow's logic or using collections to handle bulk operations more efficiently.

Reference: Salesforce Help Documentation on Flow Best Practices.

What is a valid distribution method for Autolaunched flow with a schedule trigger?

A.
Metadata and Tooling API
A.
Metadata and Tooling API
Answers
B.
REST API
B.
REST API
Answers
C.
Scheduled time and frequency
C.
Scheduled time and frequency
Answers
D.
Custom Apex Classes
D.
Custom Apex Classes
Answers
Suggested answer: C

Explanation:

A valid distribution method for an Autolaunched Flow with a schedule trigger is setting a Scheduled time and frequency (C). This allows the flow to be executed automatically at defined intervals or specific times, enabling automation of tasks without manual intervention. Salesforce provides options to configure the start date, end date, and the frequency of execution for scheduled flows, making it a flexible tool for automating recurring tasks.

Reference: Salesforce Help Documentation on Scheduled Flows.

What are two valid trigger invocation conditions when creating a trigger that invokes a record-based process?

A.
When a new record is created.
A.
When a new record is created.
Answers
B.
When a record is deleted.
B.
When a record is deleted.
Answers
C.
When a record is shared.
C.
When a record is shared.
Answers
D.
When a record is updated.
D.
When a record is updated.
Answers
Suggested answer: A, D

Explanation:

Valid trigger invocation conditions for a record-based process are when a new record is created (A) and when a record is updated (D). These conditions allow processes to run in response to changes in record data, enabling automation of tasks based on record lifecycle events. Salesforce's process automation tools, such as Process Builder and Flow, provide the capability to specify these trigger conditions as part of their configuration.

Reference: Salesforce Help Documentation on Process Builder and Flow

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