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A consultant received feedback that various sales teams are providing inconsistent updates to leadership about the progress of deals. What should the consultant recommend for aligning processes and providing more reliable information about the pipeline to leadership?
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Universal Containers has implemented a lead qualification process that uses a lead scoring formul a. Upon review, many of the converted leads with the highest scores had little interest in making a purchase. Which modification to the current lead qualification process should a consultant recommend?
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A consultant for Cloud Kicks is migrating data from an on-premise system to Salesforce. The consultant has imported. Account records, and is attempting to import the associated Contacts using Data Loader, but the import has failed records. The error messages all read UNABLE TO LOCK ROW, What could be causing these records to fail?
Cloud Kicks has configured Einstein Activity Capture (EAC) for email and is waiting to deploy it. In the meantime, a consultant is preparing training to help end users get up to speed on the product. Which two points should the consultant include in the training information? Choose 2 answers
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Cloud Kicks (CK) uses a sales model where pre-defined groups of reps work collaboratively on Accounts. Each group is also responsible for specific Accounts. CK has organization-wide default access set to Public Read/Write for Accounts. CK discovered this caused issues with data quality where reps edited Accounts outside their scope of responsibility. CK wants to allow reps to view any Account but restrict editing to only reps who are responsible for those specific Accounts. Which two steps should a consultant recommend allowing reps to continue to collaborate while eliminating incorrect edits? Choose 2 answers

Question 16 - Certified Sales Cloud Consultant discussion

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Cloud Kicks (CK) uses Collaborative Forecasts and has a custom currency field, Discount, on Opportunity that allows sales reps to record when they give a discount on an opportunity. CK just added a new business unit to Salesforce. Managers in the new business unit report that their forecasts are accurate but they are unable to see the discount amount in the Opportunity list in Collaborative Forecasting.

What should a consultant do to resolve the issue?

A.
Add a new discount field for the new business unit.
Answers
A.
Add a new discount field for the new business unit.
B.
Check the field level security for the managers' profile.
Answers
B.
Check the field level security for the managers' profile.
C.
Add the Discount field to the Sales Path for the managers.
Answers
C.
Add the Discount field to the Sales Path for the managers.
D.
Use a validation rule to ensure that a discount is entered.
Answers
D.
Use a validation rule to ensure that a discount is entered.
Suggested answer: B
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asked 23/09/2024
Jelle Kamp
41 questions
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