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Question 20 - Certified Sales Cloud Consultant discussion

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The sales department at cloud kicks is growing quickly. New sales executives should prioritize interacting with existing contacts who are decision makers and influencers to further the business relationship.

Which solution should the consultant recommend?

A.
Use Contact roles on the Opportunity object.
Answers
A.
Use Contact roles on the Opportunity object.
B.
Add a contact lookup Meld to the Opportunity.
Answers
B.
Add a contact lookup Meld to the Opportunity.
C.
Add a multi-select picklist field on the Opportunity object.
Answers
C.
Add a multi-select picklist field on the Opportunity object.
D.
Use a junction object between the Opportunity and Contact.
Answers
D.
Use a junction object between the Opportunity and Contact.
Suggested answer: A

Explanation:

Contact roles on the Opportunity object allow sales executives to identify the contacts who are involved in the sales process and their roles, such as decision maker or influencer4. This helps sales executives prioritize their interactions with existing contacts and track their influence on the opportunity.

asked 23/09/2024
Bas Vogel
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