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Question 25 - Certified Sales Cloud Consultant discussion

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Access to opportunities at Cloud Kicks should be restricted. Sales users should only have access to two categories of opportunities: opportunities they own, and opportunities that are tied to accounts they own.

What are two actions a consultant can take to meet the requirement?

Choose 2 answers

A.
Set Territory Management to grant Read access to opportunities owned by others.
Answers
A.
Set Territory Management to grant Read access to opportunities owned by others.
B.
Set opportunity access on the role to view all opportunities associated with their accounts.
Answers
B.
Set opportunity access on the role to view all opportunities associated with their accounts.
C.
Set organization-wide defaults for opportunities to Private.
Answers
C.
Set organization-wide defaults for opportunities to Private.
D.
Set organization-wide defaults for opportunities to Public Read-Only.
Answers
D.
Set organization-wide defaults for opportunities to Public Read-Only.
Suggested answer: B, C

Explanation:

These are the actions that can meet the requirement of restricting access to opportunities based on ownership and account association. Setting opportunity access on the role allows users to see opportunities owned by users below them in the role hierarchy, as well as opportunities associated with accounts they can access. Setting organization-wide defaults for opportunities to Private means that users can only access opportunities they own, unless they are granted access by other means, such as sharing rules or manual sharing.

asked 23/09/2024
Linda Müller
38 questions
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