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Question 86 - Certified Sales Cloud Consultant discussion

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A customer notices a large increase in leads created overnight which exceed the daily limits. Upon examination, the leads appear to be created by bots. The Customer uses a standard web-to-lead from without safeguards in place to limit spam on forms.

What should the consultant recommend as the first line of defense before republishing the form?

A.
Select Require reCAPTCHA Verification in Web-to-Lead settings
Answers
A.
Select Require reCAPTCHA Verification in Web-to-Lead settings
B.
Use a custom Web-to-Lead alternative with built-in protection.
Answers
B.
Use a custom Web-to-Lead alternative with built-in protection.
C.
Use an AppExchange package to add a honeypot field.
Answers
C.
Use an AppExchange package to add a honeypot field.
D.
Engage the web services team to write custom CSS for the form.
Answers
D.
Engage the web services team to write custom CSS for the form.
Suggested answer: A

Explanation:

reCAPTCHA is a service that protects websites from spam and abuse by using a simple test to verify that users are human. By enabling reCAPTCHA verification in Web-to-Lead settings, the customer can prevent bots from submitting web-to-lead forms and creating unwanted leads.

asked 23/09/2024
Steven Cantu
39 questions
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