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Salesforce Certified Sales Cloud Consultant Practice Test - Questions Answers, Page 10

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Question 91

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Cloud Kicks is preparing to deploy its configurations. The chosen release date is during a Salesforce Release window. The current configuration is in Non-Preview Sandbox.

Which two strategies should a consultant recommend?

Choose 2 answers

Deploy before the Salesforce Release
Deploy before the Salesforce Release
Test new configurations in a Non-preview Sandbox
Test new configurations in a Non-preview Sandbox
Deploy after the Salesforce Release.
Deploy after the Salesforce Release.
Test new configurations in a Preview Sandbox.
Test new configurations in a Preview Sandbox.
Suggested answer: C, D

Explanation:

Deploying after the Salesforce Release ensures that the configuration is compatible with the latest version of Salesforce and avoids any potential issues or errors that might arise from deploying during a release window.

Testing new configurations in a Preview Sandbox allows the configuration to be validated against the upcoming Salesforce Release before deploying to production. A Preview Sandbox is a sandbox that is upgraded when the next release begins its preview period.

asked 23/09/2024
Ruben Dallibor
36 questions

Question 92

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Cloud Kicks wants the sales operations team to be able to process customer credit card payments within Salesforce.

Which approach should the consultant recommend to meet this requirement?

Schedule a nightly batch job to find and post daily charges
Schedule a nightly batch job to find and post daily charges
Create a flow to alert the finance team to manually charge the account.
Create a flow to alert the finance team to manually charge the account.
Utilize an application from the AppExchange
Utilize an application from the AppExchange
Develop Apex to connect with the Authorized.net API.
Develop Apex to connect with the Authorized.net API.
Suggested answer: C

Explanation:

Utilizing an application from the AppExchange is the easiest and most secure way to process customer credit card payments within Salesforce. There are many applications that offer this functionality, such as Chargent, Stripe, or PayPal. These applications integrate with Salesforce and allow sales operations team to charge customers directly from their records, without having to write any code or store any sensitive data in Salesforce.

asked 23/09/2024
k Solaimalai Raghu Raman
47 questions

Question 93

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Cloud Kicks has a private sharing model on Accounts. Account executives need to ensure that specific users can qualify marketing Opportunities on their Accounts. There can be different users for a given Opportunity. Sales management needs to report on which users are assigned to Opportunities.

What should the consultant recommend to the account executives?

Share Opportunities with specific users by granting Read access to Opportunities in their portfolio
Share Opportunities with specific users by granting Read access to Opportunities in their portfolio
Add specific users as Account team members with a role that grants Modify All access.
Add specific users as Account team members with a role that grants Modify All access.
Add specific users as Opportunity team members with a role that grants Read/Write access
Add specific users as Opportunity team members with a role that grants Read/Write access
Share Accounts with specific users and their respective teams.
Share Accounts with specific users and their respective teams.
Suggested answer: C

Explanation:

Adding specific users as Opportunity team members with a role that grants Read/Write access allows account executives to share their Opportunities with other users who can help them qualify marketing Opportunities on their Accounts. Opportunity team members can view, edit, and delete the Opportunity, as well as add products, quotes, and activities. Sales management can report on which users are assigned to Opportunities by using the Opportunity Team Member report type.

asked 23/09/2024
Sergio Pena Ochoa
36 questions

Question 94

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Cloud Kicks has an integration between the data warehouse and Salesforce. The VP of operations wants to synchronize customer data between the systems.

What should the consultant recommend to ensure data integrity?

Set up a Process Builder process on the Account object to check for unique values on a monthly basis.
Set up a Process Builder process on the Account object to check for unique values on a monthly basis.
Set up an encrypted field on the Account object with Read Only on the field security settings for all profiles except the admin profile.
Set up an encrypted field on the Account object with Read Only on the field security settings for all profiles except the admin profile.
Set up an External ID field on the Account object with Read Only on the field security settings for all profiles except the admin profile.
Set up an External ID field on the Account object with Read Only on the field security settings for all profiles except the admin profile.
Set up an import of the data from the data warehouse on a monthly basis using Data Loader
Set up an import of the data from the data warehouse on a monthly basis using Data Loader
Suggested answer: C

Explanation:

Setting up an External ID field on the Account object with Read Only on the field security settings for all profiles except the admin profile ensures data integrity between the data warehouse and Salesforce. An External ID field is a custom field that has the ''External ID'' attribute, meaning that it contains unique record identifiers from a system outside of Salesforce. By making it Read Only for all profiles except the admin profile, the field value can only be updated by the integration or by the admin, preventing any accidental or intentional changes by other users. The External ID field can also be used to match records during data import or update operations, avoiding duplicate records or incorrect data.

asked 23/09/2024
Simon Sawal
31 questions

Question 95

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Universal Containers is planning to migrate two million account records and 10 million contact records from its existing legacy CRM application to sales cloud.

Which solution should the consultant recommend?

Batch Apex
Batch Apex
Data Import Wizard
Data Import Wizard
Data Loader
Data Loader
Third-party tool
Third-party tool
Suggested answer: D

Explanation:

Using a third-party tool is the best solution for migrating large volumes of data from a legacy CRM application to Salesforce. A third-party tool is a software application that connects to both systems and provides features such as data mapping, transformation, validation, deduplication, and error handling. Some examples of third-party tools are Informatica Cloud, Jitterbit Data Loader, or Talend Open Studio.

asked 23/09/2024
Raed Abu-Haija
35 questions

Question 96

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Cloud Kicks is expanding to international markets. Sales reps are unable to find specific products in the international price book.

Which two steps should the consultant take to resolve this issue?

Choose 2 answers

Add the products to a product family.
Add the products to a product family.
Activate the products
Activate the products
Add the products to the price book.
Add the products to the price book.
Share the products with sales reps.
Share the products with sales reps.
Suggested answer: B, C

Explanation:

Activating the products and adding them to the price book are the two steps required to make products available for sales reps to add to Opportunities. A product is a good or service that can be sold in an Opportunity. A product must be active in order to be added to a price book. A price book is a list of products and their prices that sales reps can use when creating Opportunities. A product must be added to a price book before it can be added to an Opportunity.

asked 23/09/2024
Rocco Cristofaro
45 questions

Question 97

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Universal Containers has four product lines, each with its unique sales cycle. Once the prospect is qualified, the sales reps should follow the product-specific sales cycle.

Which two actions should a consultant recommend to meet these requirements?

Choose 2 answers

Implement sales processes that map to each Opportunity record type.
Implement sales processes that map to each Opportunity record type.
Create Opportunity record types for each product line.
Create Opportunity record types for each product line.
Suggested answer: A, B

Explanation:

Implementing sales processes that map to each Opportunity record type and creating Opportunity record types for each product line are the two actions that can meet these requirements. A sales process is a set of stages that represent the steps in your sales cycle for a specific product line or business unit. An Opportunity record type is a way to offer different business processes, picklist values, and page layouts to different users based on their profiles. By creating Opportunity record types for each product line and mapping them to different sales processes, sales reps can follow the product-specific sales cycle once they qualify a prospect.

asked 23/09/2024
Deniz Cimen
28 questions

Question 98

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Cloud Kicks (CK) sells online subscriptions for its leading Shoe of the Month club.

Customers can make a single payment or pay weekly, monthly, or quarterly. CK wants to use

Opportunities to track and report on these subscription deals.

What should a consultant recommend to meet this requirement?

Activate schedules on the Opportunity object.
Activate schedules on the Opportunity object.
Enable schedules on the Product object.
Enable schedules on the Product object.
Configure assets with a look up to the Opportunity object.
Configure assets with a look up to the Opportunity object.
Implement contracts with a look up to the Opportunity object.
Implement contracts with a look up to the Opportunity object.
Suggested answer: B

Explanation:

Schedules on the Product object allow users to track the revenue and quantity of products over time, such as for subscription or installment payments. Schedules can be enabled for any product that has a schedule type of Revenue or Quantity, and they can be customized to match the payment terms of each opportunity.

asked 23/09/2024
Praveen Achankunju
44 questions

Question 99

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Cloud Kicks (CK) sells online subscriptions for its leading Shoe of the Month club.

Customers can make a single payment or pay weekly, monthly, or quarterly. CK wants to use

Opportunities to track and report on these subscription deals.

What should a consultant recommend to meet this requirement?

Activate schedules on the Opportunity object.
Activate schedules on the Opportunity object.
Enable schedules on the Product object.
Enable schedules on the Product object.
Configure assets with a look up to the Opportunity object.
Configure assets with a look up to the Opportunity object.
Implement contracts with a look up to the Opportunity object.
Implement contracts with a look up to the Opportunity object.
Suggested answer: B

Explanation:

Schedules on the Product object allow users to track the revenue and quantity of products over time, such as for subscription or installment payments. Schedules can be enabled for any product that has a schedule type of Revenue or Quantity, and they can be customized to match the payment terms of each opportunity.

asked 23/09/2024
Mir Ali
42 questions

Question 100

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Universal Containers compensates its sales team based on their achievement of the company's sales revenue goals. The sates ops team needs to track the sales reps' performance against these goals.

How should the consultant meet the requirement?

Construct Opportunity Reports with custom formulas to show attainment.
Construct Opportunity Reports with custom formulas to show attainment.
Build automation to aggregate and report on revenue attainment from the User object.
Build automation to aggregate and report on revenue attainment from the User object.
Configure custom objects and use automation to calculate and stone attainment.
Configure custom objects and use automation to calculate and stone attainment.
Configure sales quotas and compare quota attainment on the forecast.
Configure sales quotas and compare quota attainment on the forecast.
Suggested answer: D

Explanation:

Sales quotas are the revenue or quantity goals that are assigned to users, teams, or territories for a specific time period. Quotas can be configured manually or imported from a CSV file, and they can be viewed and edited on the Quotas page or on reports. Quota attainment is the percentage of quota achieved by a user, team, or territory for a given period. Quota attainment can be compared with forecast amounts on the forecast page or on reports, to track the sales team's performance against their goals.

asked 23/09/2024
Jelle Kamp
41 questions
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