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Question 97 - Certified Sales Cloud Consultant discussion

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Universal Containers has four product lines, each with its unique sales cycle. Once the prospect is qualified, the sales reps should follow the product-specific sales cycle.

Which two actions should a consultant recommend to meet these requirements?

Choose 2 answers

A.
Implement sales processes that map to each Opportunity record type.
Answers
A.
Implement sales processes that map to each Opportunity record type.
B.
Create Opportunity record types for each product line.
Answers
B.
Create Opportunity record types for each product line.
Suggested answer: A, B

Explanation:

Implementing sales processes that map to each Opportunity record type and creating Opportunity record types for each product line are the two actions that can meet these requirements. A sales process is a set of stages that represent the steps in your sales cycle for a specific product line or business unit. An Opportunity record type is a way to offer different business processes, picklist values, and page layouts to different users based on their profiles. By creating Opportunity record types for each product line and mapping them to different sales processes, sales reps can follow the product-specific sales cycle once they qualify a prospect.

asked 23/09/2024
Deniz Cimen
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