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Question 102 - Certified Sales Cloud Consultant discussion

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The sates manager at Cloud Kicks has proposed that the consultant one large Discovery meeting with 250 employees who use Salesforce currently to gain information to improve adoption.

What are the three efficient approaches the consultant could recommend to the sales manager?

Choose 3 answers

A.
Arrange multiple sessions with small groups of employees.
Answers
A.
Arrange multiple sessions with small groups of employees.
B.
Send a survey to all employees asking for a list of desired changes.
Answers
B.
Send a survey to all employees asking for a list of desired changes.
C.
Ask management to select which employees should participate In sessions.
Answers
C.
Ask management to select which employees should participate In sessions.
D.
Ask all employees to email their ideas and feedback to the consultant.
Answers
D.
Ask all employees to email their ideas and feedback to the consultant.
E.
Meet with a large group of employees to listen to their feedback.
Answers
E.
Meet with a large group of employees to listen to their feedback.
Suggested answer: A, B, C

Explanation:

Arranging multiple sessions with small groups of employees is an efficient approach to conduct discovery meetings, as it allows the consultant to interact with different types of users and gather more detailed and specific feedback from them. Sending a survey to all employees asking for a list of desired changes is another efficient approach, as it enables the consultant to collect quantitative and qualitative data from a large number of users in a short time. Asking management to select which employees should participate in sessions is also an efficient approach, as it ensures that the consultant meets with the key stakeholders and representatives of each business unit or function.

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asked 23/09/2024
Renata Maria DA SILVA
46 questions
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