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Question 114 - Certified Sales Cloud Consultant discussion

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Up to this point, two sales have had separate accounts and opportunities. Sales Rep A wants to include Sales Rep B in a few opportunities on one account.

Which two actions can Sales Rep A allow Sales Rep B to do when Account Teams are enabled and used for this account? Choose 2 answers

A.
Grant Read access on the account's cases.
Answers
A.
Grant Read access on the account's cases.
B.
Edit all opportunities on the account.
Answers
B.
Edit all opportunities on the account.
C.
View the account and keep activities private.
Answers
C.
View the account and keep activities private.
D.
View one of the opportunities on the account.
Answers
D.
View one of the opportunities on the account.
Suggested answer: A, D

Explanation:

When Account Teams are enabled and used for an account, Sales Rep A can grant Read access on the account's cases to Sales Rep B by adding Sales Rep B as a team member on the account and assigning a team role that has Read access to cases. Sales Rep A can also allow Sales Rep B to view one of the opportunities on the account by adding Sales Rep B as a team member on that opportunity and assigning a team role that has at least Read access to opportunities.

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asked 23/09/2024
Robert Andrade
47 questions
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